Business Analyst

Business Analyst - Area FEC & Onboarding

Job Objective
As a Business Analyst within the Financial Economic Crime (FEC) & Onboarding Area, you will play a key role in building and maintaining a stable and future-proof platform for the Customer Due Diligence process (Know Your Customer regulations). While supporting the Global Client Onboarding (GCOB) application, you will work in a challenging and international environment. You will work closely with business representatives, the product owner, developers and architects to ensure that Rabobank is confident in knowing who we offer our products and services to; thereby contributing to our shared goals against financial and economic crimes.

Department context
The Wholesale & Rural organization within Tech supports the wholesale bank across the globe. The Client Banker and Data services tribe delivers and supports global business systems, including process automation in the areas of CRM, Client Onboarding, Client Data Management, Document- and Case Management. The Client cluster has global responsibility for servicing more than 20+ locations divided in multiple regions. The delivery unit is working closely with strategic programs within other domains to realize the bank’s digital transformation.

Your contribution

• Work closely with the Product owner and users to translate business requirements into IT solutions.
• Responsible for gathering and documenting the functional requirements for all new KYC initiatives and regulations.
• Take a lead role when implementing new functionality, working closely with users, developers and testers.
• Delivery of User Stories including refinement together with team
• Provide production support, including user incident management, where required.
• Provide training to users where required.
• Proactively participate in the team decisions and challenge your team members on presented solutions and decisions.

Your Profile

• Bachelor’s degree
• 2-3 years of experience participating in a DevOps team using Scrum/Agile
• 2-3 years of experience in business analysis (preferably in banking and/or financial services IT)
• Experience in implementing complex systems in large corporate environments in the role as Business Analyst
• Knowledge and experience of Business Analysis methods and best practices (required)
• BA training or certification (preferred)
• Experience with Behaviour Driven Development (BDD) (preferred)
• Experience in the KYC domain (preferred)
• Experience guiding developers from requirements and solutions to delivery of software
• Experience with system design, development, testing, and project implementation & planning
• Basic knowledge of SQL/.NET (preferred)
• Experience in working in an international/multicultural environment (preferred)
• Must be fluent in English (both verbal and written)

Knowledge and personal skills

• Pro-active
• Drive and results driven; A “Get Things Done” mentality
• Customer focused attitude
• Good stakeholder management
• Team player
• Collaboration skills
• Ability to inspire and persuade
• Analytical mindset
• Problem analysis and solving
• Strong communication skills (English)
• Organizing and follow up
• Good presentation skills
• Passion for IT, willingness to learn

Growing a better world together
You'll already be aware that Rabobank is a financial services provider for 7.1 million customers in 40 countries. But did you know that we aim to contribute to real change with our 'Growing a better world together' mission? We do so in numerous ways, such as:

• Together with the World Wildlife Fund, we’re helping to create a harmonious balance between nature and the agricultural sector in Brazil.
• We make sizeable annual investments in the voluntary sector in The Netherlands. This allows us to support about 1,250 sport and cultural organisations that are a second home to many people.

Your reward
Do you want to become the ideal version of yourself? We would love to help you achieve this by focusing firmly on your growth, development, and investing in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional. In addition, with us (on the basis of a 40 hour working week), you can also expect:

• a gross monthly salary, scaled in function group 8. Up to 85K per year based on a 40 hour workweek, this includes all benefits
• a personal budget that you can spend on activities related to your personal development and career.
• 100% reimbursement of commuting costs if you travel by public transport.
• Rabobank has a range of (free) desks, chairs and monitors for your work from home ‘office’. We will provide you with a laptop and mobile phone.

Interested?
Are you the person we're looking for? Are you ready to join Rabobank and make a difference to yourself, our customers and the society? We look forward to receiving your application for this vacancy in Utrecht.

Good to know:

• If you have any questions about the specific details of this position, please contact Mark Langenhorst (Mark.Langenhorst@rabobank.nl).
• Isabelle Brust, senior recruiter, would be happy to answer any questions about the application procedure via Isabelle.brust@rabobank.nl
• The application process includes screening. Based on the screening procedures in place at Rabobank, we assess whether new staff are reliable enough to work at Rabobank.
• The application process for this vacancy can include an individual assessment.
• Everyone is different, and it is exactly those differences that help us become an even better bank. That's why we want to know who you really are!

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