Head of CDD Higher Risk Customers

'Together we safeguard our customers, the bank and society by detecting and preventing financial and economic crime'. The FEC domain at Rabobank aspires to be a world-class Financial Economic Crime organization, delivering simplified customer-centric and futureproof solutions, driven by engaged and skilled employees.

As Head of CDD Higher Risk Customers at Rabobank you will contribute to achieving the purpose of the FEC domain by focusing on the management of customers representing the highest levels of financial crime risk.

The Head of CDD Higher Risk Customer function plays a critical role in safeguarding the bank's reputation and ensuring that it is able to demonstrate how it effectively manages its higher risk customers.

The Head of CDD higher Risk Customers reports to the Global Head CDD and is accountable for control effectiveness in relation to the detection, assessment and ongoing management of all higher risk customers.
  

Get results  

• Detection, assessment and ongoing management of all higher risk customers to protect the reputation of Rabobank
• Design and implementation of the Higher Risk customer Operating Model (Milestone under the CDD Remediation plan that was send to DNB)
• Successful closure of existing audit findings by the due dates
   

Facts & Figures  

• 40 hours per week  
• Managing subteams with roughly 100 FTE’s 
• 9.5 million customers around the world  
   

Top 3 responsibilities  

The Head of CDD Higher Risk Customers is responsible for:  

• Establishing the Higher Risk customer function ensuring there is sufficient capacity and capability to deliver KRI’s and KPI’s and build a highly experienced Management team capable of developing a high performing team whilst managing a demanding change agenda.
• Ensure the effectiveness of controls in relation to the execution of CDD activities for higher risk customers
• Delivery of milestones under the CDD Remediation plan charter, ‘Management of Higher Risk customers’ including implementation of a new Operating model, and completion of an initial risk assessment  of in-scope higher risk customers

The CDD Higher Risk Customers team is a new within the CDD domain to ensure focus on these customers that needs the most attention from a FEC perspective. It is expected that the scope of CDD Higher Risk Customers will develop into a bank wide function.  

Important aspect of the job is interaction with other departments within the bank, FEC, with second and third line and DNB. Also you will be member /chair of relevant decision-making committees.

Together we achieve more than alone  
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at Financial Economic Crime CDD.

Working together is the way we work; as 1 goal-oriented team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,500,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food.  In the Netherlands we work to create a country in which people are happy with how they live, work and do business.  
 

You and your talent   

You recognise yourself in the following: 

• Minimum 10 years banking experience. Knowledge of retail as well as wholesale banking and products;
• Extensive knowledge and proven experience in the area of FEC/CDD compliance and regulations, with a deep understanding of the regulatory landscape and emerging trends
• Strong analytical skills and attention to detail, with the ability to develop and implement quality standards, metrics, and training programs.
• Excellent communication and influencing skills, with the ability to build strong relationships with stakeholders at all levels of the organization.
• Strong leadership skills, with the ability to motivate and develop team members to achieve their full potential.
• Experience with working with regulating authorities
• Responding to regulatory programs.
• Language skills: fluent in English speaking and writing, pre is Dutch

This is what we offer you

• A SKB Scale position (with a maximum of €13.255,40 gross monthly salary ).
• Thirteenth month's salary and 8% holiday allowance.
• An extra budget of 17% of your gross salary to be used at your discretion. Buy extra holiday hours, add more to your pension savings or ask for part of the extra budget to be paid out.
• A combination of working from home and at the office.
• A lease car or mobility budget, depending on your personal preferences.

This is a selection of the terms of employment for a Head of CDD Higher Risk Customers based on a 40-hour working week. You can find all terms of employment on rabobank.jobs/en/conditions-of-employment.
 

You and the job application process

• Reply to the vacancy for Head of CDD Higher Risk Customer at Rabobank before 12 October 2023.
• Any questions about the job content? Contact: Robin de Jongh, Global Head of CDD FEC via robin.de.jongh@rabobank.nl.
• Any questions about working at Rabobank and the process? Contact Moniek Peeters, Recruiter via moniek.peeters@rabobank.nl
• We will hold the interviews face to face or through a video call.
• You can find answers to the most frequently asked questions on rabobank.jobs/en/faq .
• A security check is part of the process.
• We respect your privacy.