W&R FEC Change & Implementation Manager

Imagine…
Imagine… You take on responsibility for the Customer Due Diligence change infrastructure of the bank and by doing so support the Wholesale and Rural business lines in the execution of their CDD processes. As Change & Implementation Manager you are responsible for managing and implementing the Client Onboarding business change processes from a Global perspective and to ensure demands of various internal stakeholders are met. You act as a discussion partner and advisor for senior management and stimulate cross-border interaction and alignment. 
 

Making a difference 

• Responsible for helping to manage the change processes for the CDD framework
• Managing, coordinating and supporting the execution of the CDD changes in the business and supporting systems, tooling and processes
• Be the linking pin between key stakeholders and the W&R FEC Centre  
• Translate strategic initiatives to tactical and operational solutions
• Implement the tactical and operational CDD changes in the business and supporting systems, tooling and processes together with key stakeholders in the WRR locations
• Assess the impact of, and coordinate a preferred approach to operational and tactical changes on the Client Onboarding process
• Coordinate and align implementation with key stakeholders from Business, Operations and Compliance
• Assist the team with change initiatives, process assessments and end-to-end process improvements, also together with the regions
• Aligning operational excellence initiatives with the regions as part of BAU activities

With each other
Collaboration is at the heart of everything we do. Reaching the ambition of an effective CDD organisation can only be done when all functions within the bank execute their role. The FEC Centre is a new organisation within the COO domain. Its purpose is to ensure all employees in the FEC domain are sufficiently equipped for their job to create an efficient and innovative processes. In the W&R FEC Centre organisation, you will be working with many colleagues from different disciplines, geographies and backgrounds.

With you

Customer focus, collaborative and a deliver results mind set are essential for the role of Change & Implementation Manager. As a Change & Implementation Manager within Rabobank you actively seek for in- and external collaboration and you make the difference for the global community.

In addition, it's important that you recognise everything in the checklist below:

• Academic level of thinking and working
• International experience within W&R, preferably in the CDD domain
• Knowledge of relevant laws and regulations for financial sector
• Execution power (managing change and implementation)
• Excellent written and verbal communication skills in English
• Project management skills
• Experience with Lean and Agile way or working
• Excellent presentation skills
• Excellent organizational and time management skills
• Strong and informal leadership style focused on motivation, innovation, credibility, delegation and facilitation
   

Interested? 

Do you want to become the ideal version of yourself? We would love to help you achieve this by focusing firmly on your growth, development, and investing in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional. In addition, with us (on the basis of a 36-hour working week), you can also expect:

• a gross monthly salary between € 3.959,74 and € 6.741,24 (scale 9/10), based on knowledge & experience
• a thirteenth month and holiday pay
• an Employee Benefit Budget. You decide how to spend this budget. This may include purchasing extra leave days, making extra pension contributions or even receiving a monthly cash payout
• a personal budget that you can spend on activities related to your personal development and career;
• flexible working times and location-independent working
• 100% reimbursement of commuting costs if you travel by public transport! Do you still prefer to travel by car or motorbike? Then choose a commuting allowance
• a pension scheme, to which your contribution is only 3,5%  
   

Let's meet   
Are you the person we're looking for? Are you ready to join Rabobank as a Change & Implementation Manager and to make a difference to yourself, our customers and to society? We look forward to receiving your application for this vacancy in Utrecht. 

Good to know

• Apply via the “Apply now” button. Responses will be handled in accordance with our vacancy management policy.
• Moniek Peeters, Recruiter, would be happy to answer any questions about the application procedure via  Moniek.Peeters@rabobank.nl
• The application process includes screening. Based on the screening procedures in place at Rabobank, we assess whether new staff are reliable enough to work at Rabobank.
• Your privacy is important to us. Do you want to know more, click on this link.
• Everyone is different, and it is exactly those differences that help us become an even better bank. That's why we want to know who you really are!