GenAI Project Lead

Are you passionate about pioneering Artificial Intelligence (AI) solutions that redefine customer experiences in the financial services industry? ABN AMRO’s AI team is seeking a visionary GenAI Project Lead to guide our efforts in leveraging AI across various domains in banking, including the creation of agentic AI solutions. As GenAI Project Lead, you’ll drive innovation, collaborate closely with business counterparts and champion the implementation of AI solutions that revolutionize the banking experience.

You’ll work on a portfolio of use cases that range from improving customer contact (e.g. voicebot) to revolutionizing the way how we interact with documents by leveraging GenAI. As an GenAI Project Lead you’ll be working with colleagues from the team on projects across the bank. We take care of the full development cycle from exploring and identifying opportunities, experimenting, and creating prototypes, to developing scalable products. Your activities include:

• Lead projects in (Gen)AI, ensuring seamless integration and maximum impact.
• Collaborate with entrepreneurs and business experts to ideate, design and implement AI solutions tailored to the address the unique challenges of our employees and customers.
• Co-create AI use cases and business cases with counterparts and business lines or ventures, with a focus on improving customer engagements and satisfaction across all touchpoints.
• Manage the vision, road map and backlog of AI initiatives to ensure a successful deployment and adoption across different areas of the bank.
• Drive risk related processes to ensure compliant production and implementation of AI solutions within the bank.
• Fostering culture of innovation and collaboration with the AI team empowering members to thrive and deliver exceptional results by mentoring and coaching junior and mid-level colleagues nurturing their growth and development within the AI domain.

You’ll be part of the AI Team of the Innovation division in Amsterdam and we provide ample opportunities for hybrid working. We have a start-up vibe. Our team consists of people (25+) with a passion for AI and we work every day to create (measurable) impact for the bank. There is an open team atmosphere where initiative is encouraged, and we provide daily coaching for juniors in our teams.

• Proven track record in leading AI initiatives with a focus on transforming customer interactions (minimum 5 years).
• Deep understanding of (Gen)AI technologies and their pratical applications.
• Excellent communicator with the ability to engage and collaborate effectively with technical and business stakeholders.
• Visionary leader who can drive innovation and navigate complex challenges to deliver tangible results.
• Preference for candidate with startup or entrepreneurial experience along with familiarity working in agile environments.

Personality profile:

• You have a sense for business, and understand how AI delivers tangible business value
• You are pragmatic and value-focused, e.g. not afraid to work with existing solutions to reduce time-to-market
• You are able to communicate effectively with technical and business counterparts
• You are a teamplayer that requires minimal steering to be productive
• You are up to date on the latest developments within AI and can guide others in finding optimal solutions
• You have an entrepreneurial (product driven) mindset and are a self-starter.

• The opportunity to be the best you can be, work flexible hours and lots of room to grow both personally and professionally
• A competitive yearly salary ranging from EUR 85.000 – EUR 120.000 all-in (including holiday allowance and benefit budget) annual salary based on 36 hours with the possibility to work 40 hours (pro-rated)
• 11% of the above salary is benefit budget, which you can spend on additional fringe benefits or paid out as general salary
• A personal development budget of EUR 1.000 per year
• An public transportation card for both business and private use
• A very solid pension plan
• A variety of special leaves

Ready to lead the charge in transforming customer interactions with AI? Apply now before April 9th and be part of our dynamic team!

Please note: Instead of a traditional motivational letter, we ask you to write your responses to the following questions:

• Tell us about an AI project that you are proud of, what your role was in that project and how you managed the team to achieve the desired result.
• Describe how an ideal working week would look for you as GenAI Project Lead at ABN AMRO.
• What activities would you be doing, also point out activities that you wouldn’t like to be doing.
• Describe a project or situation that you found yourself in where you had to achieve something difficult and where you had to reach out beyond your normal responsibilities to achieve the desired result. Explain the role that you played in resolving this challenge.

Your responses will help us understand your experience and how you drive and lead projects to create recognizable impact for our customers and employees. Applications without this specific motivation will not be reviewed.

At ABN AMRO, we believe in "Banking for better, for generations to come." Equal opportunities for everyone are a crucial foundation, as we strive for an inclusive culture where all employees feel seen, heard, and valued. Our vision of being a personal bank in the digital age aligns perfectly with the demand for surprising insights and innovative solutions, born from a diverse interplay of cultures and experiences. We focus on customer experience, sustainability, and building a future-proof bank, conducting annual reviews to ensure equal pay for equal work. Join a bank that embraces ingenuity and ambition, and make an impact with us for a better future.

If you want to apply for the B-Able or Reboot program, make sure to mention it both in the title and the content of your resume.

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.