DevOps Reliability Engineer Personal Banking

At a glance

We are looking for a DevOps Reliability Engineer within the Grid (department) Personal Banking. Within the Personal Banking Grid we work on mobile & web apps for our customers so that we can meet the financial needs in a personal and innovative way. Some examples are the Grip app, the ABN AMRO app and the ABN AMRO Internet Banking website.

Your job

Are you an ambitious person who would like to be part of the Personal Banking Grid? Then read on because we have a nice vacancy open. Your potential colleagues work together daily to give our customers the best Dutch digital banking experience. We strongly believe in 'Design Thinking' and an agile working method.

Working environment

As a DevOps Reliability Engineer within one of our DevOps teams, you are responsible for the stability of our software and systems. You work together daily, inside and outside your team, with developers, designers and product owners. You are a confident problem solver, eager to find and fix every bug. You ensure that every functionality has been thoroughly tested before the end of a sprint - by you and your teammates. You are an experienced professional, but you are also open to learning new technologies and learning from best practices. You like to be challenged and proactively challenge others. You grow together with your teammates. As a person, you are a strong communicator, and you can explain and transfer well. You keep a cool head and maintain an overview in stressful situations. Furthermore, you are someone who likes to try new things and is involved in the matter. Giving and receiving feedback is natural, and speaking is second nature.

Your activities include:

• Investigate the cause of and analyse (major) incidents, and take responsibility if they fall outside the scope of your scrum team
• Draws up business requirements and translates them into epics and user stories.
• For your daily work, consult your team's Product Owner and anticipate what needs to be delivered in the coming sprints. · Ensure that users can be measured and functionality can be improved after the data has been analysed.
• Resolving customer issues and being the point of contact for our second-line support team. Keeping contact centre support documentation up-to-date, Making performance analyses, and making and implementing improvement proposals based on this
• Monitoring (setting up) performance and efficiency of systems. Take proactive action based on collected data, Inventory and manage risks, Automate and optimise tasks
• Supervising the releases
• responsibility for the stability, reliability and availability of the apps during crisis/picket services

Your profile

You are social and communicative. You are proactive in approaching and maintaining the relationship with stakeholders. You move easily in all layers of the organisation and can quickly switch between technical discussions with teams and active conversations with the business. You have extensive experience with (coordinating) significant incidents, like going the extra mile, and enjoy getting stuck in something. Experience with the development and release management of mobile apps (front-end) for iOS and Android is a big plus.

Do you think you're right for us?

Check your profile:

• Extensive experience (5+ years) as a Reliability Engineer Knowledge of and experience with Agile and Scrum (DevOps)
• Knowledge of development and deployment within complex organisations · drawing up business requirements
• Experience with the incident, problem and change management
• Experience working with vendors
• Experience working with vendors Knowledge of and experience with Azure (certification)
• Knowledge of and experience with ITIL (certification)
• Knowledge of and experience with monitoring tools such as Splunk, Azure Monitoring, AppDynamics and Firebase.

We are offering

We are offering

• The opportunity to be the best you can be, work flexible hours and lots of room to grow both personally and professionally
• The opportunity to pro-actively work on your vitality and fitness
• A supplementary benefit budget of 11%, which you can spend on additional fringe benefits
• A personal development budget of EUR 1.000 per year
• An annual public transportation pass or travel budget, depending on the function
• A solid pension plan

Interested?

Are you interested? Then respond to this vacancy! Although we apricate you writing an motivational letter, this is not mandatory for your application. When you don't have a motivation letter please upload a double cv or a blanco document.

For more information, you can reachout to Pleun Stokkers (pleun.stokkers@nl.abnamro.com) We would like to get to know you!

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.