Fraud Expert (Fraud Monitoring) - Functional Specialist III (IT)

At a glance

Are you energized contributing to reach our goal of providing a zero fraud experience and have a background in the fraud domain? Then this is the job for you! The importance of information security and fraud detection keeps increasing while the world around us is constantly changing. That is why we are continuously investigating smarter ways to make digital banking as secure as possible. Quite a responsibility! We do this in multiple teams within Channel Security; focusing on fraud management and control, as well as the delivery of the products for executing actual detection. Do you want to play a part in securing our bank and client data? We can really use your knowledge and experience as a Fraud Expert to strengthen our work on preventing fraud damages for our customers, the bank and society.

Your job

The Channel Security Grid consist of multiple development teams and business teams, altogether
responsible for fighting fraud and therewith protecting our customers and bank. Joining our department as a Fraud Expert, you will take the responsibility and be part of one these business teams. You know how to analyse data and recognize fraud and have good insights of how to mitigate the Modus Operandi (MO’s), you can easily find your way in our big corporate organization, demonstrate a teamplayer mindset and have a cooperative and Agile way of working.

As a Fraud Expert you:

• Recognize together with the team members fraud Modus Operandi (MO) on the internet/mobile banking and iDEAL channel, or our corporate and international subsidiaries channels, identify mitigating measures and get these implemented to execution;
• conduct in-depth risk based reviews on fraud cases to analyse trends and mitigate risks with clear and concise narrative, demonstrating a high level of independent judgment;
• remain up to date on fraud trends and industry best practices;
• are focused on short- as well as long term ambitions, helping to create and execute our roadmap;
• utilize knowledge of performance data to improve performance of our mitigations, working closely with our stakeholders;
• work together with your team, developers, grid and others outside our grid to improve fraud detection and prevention, help prioritize the highest value activities, and do what it takes to make us successful;
• exchange knowledge and experience with other Fraud Experts. Together with them and the Team lead, you will work on bringing the whole department to a higher level.

Working environment

Channel Security is part of CISO, our Corporate Information Security Office. Within CISO, Channel Security is responsible for e-fraud prevention and detection. Working for one or two days a week from the office and the rest of the week at home, we will be welcoming you to join in Amstelveen.
You will become part of a highly motivated international team, consisting of a diversity of functional and technical experts. Our team members have various backgrounds and nationalities; therefore we tend to speak English throughout our working days. Together with other Fraud Experts, Data Scientists and Data Engineers the responsibility is to ensure we deliver maximum value to our customers and organisation, through efficient and successful Agile teams.

We want to reach a reliable and smooth fraud experience for ABN AMRO customers by:

• Building a state-of-the-art fraud detection capability;
• Minimizing fraud losses by leveraging artificial intelligence and advanced analytics;
• Providing A personal and relevant fraud customer journey
• Within a daring and caring culture!

The seventy colleagues of Channel Security are characterized by an informal working atmosphere where everyone has a heart for their profession and is willing to help each other.

Your profile

Job specific competences:

• Extensive knowledge on the fraud domain, in particular, but not limited to:
• Internet Banking, mobile banking and iDEAL
• Knowledge about the payment landscape and products
• A broader knowledge (for example also on debit cards or e-commerce) is a strong advantage;
• Strong analytical and research skills, working accurately with attention to detail;
• Advanced level of working in MS Excel (must) and basic SQL skills (strong advantage);
• Ability to work in a fast-paced team environment with rapidly changing priorities and demands;
• Agile and cooperative mindset; teamplayer;
• Creative way of thinking, always looking for opportunities to reduce fraud now and in the future;
• Good at stakeholder management and being able to collaborate with multiple disciplines, i.e. our operational specialists as well as data scientists;
• Willingness to learn and continuously develop yourself;
• Driven to deliver value, based on continuous improvement;
• Organisational sensitivity.

Relevant knowlegde & experience:

• 3-5 years of experience working in fraud detection in the internet banking/mobile banking domain;
• Experience with and knowledge of working in a corporate Agile environment;
• Higher-level education (HBO/WO);
• Communicate in English fluently.

We are offering

• An internal contract for 36-40 hours a week;
• The opportunity to be the best you can be and lots of room to grow both personally and professionally;
• Possibilities for flexible working hours and work from home are negotiable. We offer good facilities for remote working;
• The opportunity to pro-actively work on your vitality and fitness;
• A personal development budget of EUR 1.000 per year;
• An annual public transportation pass;
• A solid pension plan.

Interested?

Interested in this vacancy? Please reply online! We are pleased to meet you!

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.