The Network Department is exploring whether AI can take over 15% of the work of a junior network engineer by 2027. This initiative aims to contribute to automation, efficiency, and improved network designs. We apply a “buy before build” principle, meaning existing AI tools are evaluated before developing custom solutions.

Objective:
To investigate how AI can support the Network Department through automation and by performing tasks typically handled by a junior network engineer. The research will result in a business case describing feasibility, benefits, risks, and organizational impact.

Main Goal:
Research how AI can contribute to the Network Department through automation and task execution comparable to a junior network engineer. The outcome of this research is a well-founded business case covering feasibility, benefits, risks, and organizational impact.

Research Areas:

• AI capabilities and existing tools
  Identify existing AI solutions for network management and automation
  Analyze their functionalities and potential use cases.
• Tasks and processes
  Conduct interviews with engineers and management to identify tasks that AI could take over
  Assess the impact of AI on workflows and task allocation.
• Risks and limitations
  Identify risks such as model bias, compliance, and security challenges
  Investigate mitigating measures to manage these risks.
• Compliance and regulation
  Identify relevant laws and regulations related to AI usage in network management
  Analyze how the organization can comply with these requirement.
• Business case development
  Develop a business case including cost-benefit analysis, feasibility, and an implementation proposal
  Provide recommendations on AI adoption and potential next steps.

Expected Deliverables:

• Overview of AI tools and their suitability for the Network Department.
• Analysis of which tasks AI can take over and the impact on workflows.
• Risk analysis with mitigation proposals.
• Overview of compliance requirements and recommendations.
• A substantiated business case with an implementation proposal.

The Networks & Datacenter (NW&DC) Engineering team is part of Platform & Technology (P&T) within ABN AMRO.
P&T delivers standardized, secure, and always-on IT services that support a wide range of applications and DevOps teams.

Within NW&DC Engineering, we design, manage, and continuously improve the bank’s network across data centers, cloud platforms, office locations, and external environments. We apply Platform Engineering principles to provide developers with end-to-end integrated and automated platform services.

You are an enthusiastic student with a passion for technology and learning. In addition:

• You are enrolled in a Bachelor’s or Master’s program (HBO or WO), for example (Network Engineering, Computer Science, Information Technology, Cybersecurity, Artificial Intelligence, or similar);

• Strong motivation and interest in AI-driven solutions.
• Good understanding of network infrastructure.
• Knowledge of networking and security at HBO (Bachelor) level is required to complete the assignment.

Duration:
6 months (indicative), depending on availability of data and interviews.

• Unique opportunities to contribute, with an out-of-the-box mindset, to AI-enabled, secure, and always-on network infrastructure.
• Regular alignment with engineers and management.
• Access to relevant network data and processes (where possible and permitted).
• Supervision by a Senior Network Architect and a Product Owner.
• Participation in a Scrum team, including reviews and demos throughout the assignment.
• A monthly internship allowance of €750.
• A personal laptop.

Working at ABN AMRO means working on projects that matter. And for that we need people who can make a difference. People like you! Interested? Then apply now! Questions? For more information, please contact the I&T Internship Office via: it.stages@nl.abnamro.com