Head of Diversity, Inclusion and Belonging

The Head of Diversity, Inclusion and Belonging (DIB) leads the development of ING’s DIB vision and develops and drives end-to-end implementation of the strategy to achieve it. The role is accountable for devising, implementing, measuring and continuously improving actions to shape ING culture by building inclusion, belonging and connection.

The team

The Talent & Learning Community of Expertise is part of the global HR team at ING. Our job is to ensure ING can attract, develop, engage and retain the talent required for business performance. As the Head of Diversity, Inclusion, & Belonging, you will be working closely with Talent & Leadership and Growth & Careers and developing and leading a team of direct reports (3) and functionally aligned/dotted line reports (10), create alignment, constant learning, resilience and accountability across the distributed team.

Specific Responsibilities

• Cultivate a common vision for DIB, aligned to ING purpose and values. Lead organization-wide strategic change – from creation of the strategy, implementation, measurement, and continuous improvement of initiatives to achieve this vision and engage our people globally in what it means for them.

• Serve as the primary integration leader across and outside the HR function to ensure that diversity and inclusion are embedded in all aspects of the employee experience.

• Lead, advise and govern an extended team, including executive and senior leaders, accountable for the design and delivery of the strategy. Define and implement an operating model that drives end-to-end implementation and galvanizes aligned action across ING, constantly adapting to the evolving internal and external landscape. Ensure consistency of core elements across all business lines and 44 countries, while also accommodating specific workforce and geographical considerations.

• Design and implement evidence-based practices, grounded in behavioural science, to shape ING culture and leadership behaviours. Translate external and internal trends into innovative practices.

• Implement DIB objectives that tightly integrate with operational and financial objectives. Orchestrate the development of ING-wide KPIs for senior leadership related to DIB and develop and implement scorecards to assess progress. Drive progress toward DIB objectives through program management and defined project plans, including managing implementation of all activities, and developing processes, tools, metrics and communications to equip the organization for change.

• Bring thought leadership, deep insights, and critical thinking to the role while partnering optimally with other leaders, including MBB and HRMT. Coach, guide and operate as trusted advisor to senior leaders. Facilitate senior leadership discussions.

• Lead DIB policy development and implementation. Take responsibility for identifying and developing strategic organizational diversity and inclusion policies across ING, including suppliers.

• Ensure all internal talent processes are rigorously designed to mitigate bias and implemented consistently.

• Collaborate with Recruitment teams to establish data-informed processes to ensure fairness and access to opportunity throughout all aspects of global talent sourcing, screening, interviewing and onboarding.

• Partner and support ING’s Head of Sustainability to deliver on ING’s Sustainability objectives and strategy.

• Provide leadership, coaching and direction to ING’s employee networks around strategic DIB priorities.

• Actively represent ING in investor, industry and professional forums. Cultivate relationships in the external market and manage key strategic partnerships on behalf of ING.

The Ideal Candidate

Core qualifications include:

• Leading change. The ability to bring about strategic change to meet organizational goals. Inherent in this is the ability to establish an organizational vision and to implement it in a continuously changing environment. Proven ability articulating a vision, translating it into executable strategy, and driving cross-functional teams to deliver against the plan.

• Building coalitions . The ability to build coalitions across teams, functions and geographies to achieve common goals.

• Insight and communication . Credibility as an advisor to senior leadership, with the ability to translate data and analytics to develop insights, tell stories, drive decisions, and measure impact. Ability to present complex and sometimes sensitive topics in simple and compelling language that influences and inspires others.

• Leading people . The ability to lead people – through direct reporting lines, matrixed reporting lines and influence – to achieve clear goals. Inherent in this is the ability to provide an inclusive workplace that fosters the development of others and facilitates cooperation and teamwork.

• Results-driven leadership. The ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems and calculating risks.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life and reward our people with a generous benefits offer and employment conditions.

Questions?

Contact Merle Steggink (HRBP) merle.steggink@ing.com for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.