Global Head Financial Institution Transaction Services

Deze vacature is niet meer vacant

The Opportunity

As Global Head of Financial Institutions Transaction Services (‘FI TS’), you are responsible for TS for the FI and NBFI clients within the FI sector.

The successful candidate is a strong sales leader, able to set strategy and long-term plans to play a driving role in expanding the TS business globally and in our network. An excellent understanding of the FI client base and the Transaction Banking landscape and products is therefore critical. Prior experience of dealing with the non-financial risk aspects of correspondent banks and Payment Service Providers is highly desirable.

You report hierarchically to the Head of WB FI, Malcolm Brown, and functionally to the Global Head of TS Sales, Dick Oskam and are preferably located in Amsterdam (AMP).

The Team

The FI TS organisation is a global organisation with approx. 45 FTE in 8 countries across EMEA, APAC and Americas with teams focusing on Trade Finance Services, Payments & Cash Management and Portfolio Management & Distribution. As Global Head of FI TS you are part of the WB FI MT and TS Sales MT.

Role and responsibilities

  • Global P&L and management responsibility for the FI sector driven Transaction Services business

  • Further develop the overall FI TS strategy, ensuring it is aligned with the overall TS strategy and strengthen commercial performance within risk appetite

  • Monitor and understand customer needs, market and economic trends as well as business opportunities and threats – use that knowledge to adapt our strategy where needed.

  • Commercially steer the team and identify strategic opportunities to improve business performance, increase x-buy and managing for profitability

  • Initiate and coordinate initiatives to improve regulatory preparedness, operational excellence and commercial effectiveness

  • Provide senior representation and thought leadership externally

  • Maintain robust risk culture and performance of FI TS

  • Ensure full observance of and adherence to applicable compliance and other regulatory requirements and guidelines.

  • Attract, engage and develop talent and built high performing teams

Knowledge, Competencies & Experience

We are looking for a Head of FI Transaction Services who has a strong understanding of the WB FI market & extensive knowledge of TS products. You are a people manager that can act as global

leader in a complex matrix organisation. Next to that you recognize yourself in the following profile:

  • Has a strong understanding of the WB FI market & extensive knowledge of TS products.

  • Has successfully led a sales organization with complexity and diversity of product, client scale and geography

  • Is known for an ability to recognize and utilize the strengths of key team members, empowering them to take measured risks to differentiate their organization.

  • Is a people manager that can act as global leader in a challenging international environment.

  • Exhibits a strong understanding of the business challenges facing the bank's FI clients. An ability to translate this knowledge into smart business decisions and a robust sales process that deepens client relationships and wallet penetration.

  • Demonstrates superior communication skills and a confident and inclusive leadership style.

  • Is deeply commercial and understand the financial and non-financial drivers of a successful sales organization while being vigilant in risk management, compliance and the changing regulatory environment.

  • Brings 15-20 years’ work experience in FI and/or TS

  • Highly experienced in stakeholder management

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find o ut more about our employment conditions at

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 24-27 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

• Work Agile, so new ideas come to life faster


Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

About u s

With 57,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s poss ible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING . Join us. Apply today.

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

Meer vacatures