KYC Client Outreach - Wholesalebanking

Deze vacature is niet meer vacant

Money laundering, fraud, terrorist financing, financial & economic crime... Do we have your attention? Exciting subjects, right? And all things ING doesn't want to get involved in. That's why we're looking for someone to help prevent this because it is important to Know Your Customer (KYC)!

Wholesale Banking Netherlands is looking for a KYC Client Outreach for the International Coverage Team. Reporting to Team Lead within Business Development & NFR / KYC Team.

The opportunity

The KYC Client Outreach is mainly responsible for the communication related to KYC activities of Wholesale Banking Netherlands. You will closely work with relationship management and other internal stakeholders to assist with all required KYC activities (CDD, FATCA, CRS, ESR) while meeting internal deadlines. You will also liaise with clients directly to ensure that all KYC records are compliant with internal and external regulatory standards.

Roles and responsibilities

The KYC Client Outreach’s primary responsibility will be following tasks:

  • To manage multiple workstreams (onboarding, offboarding, periodic and event driven reviews), you will need to liaise with various internal and external stakeholders.
  • You will also be involved in the client communication related to KYC. This means that you will need to explain to the client which requirements they need to fulfill to complete the process.
  • Furthermore, you will be expected to perform professional assessments of the information requested by the processing units and on the input provided by the client. Managing the quality of the information is crucial for a smooth process!
  • Finally, you will be responsible for assisting with timely compliance status of the portfolio that is going to be assigned to you.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

  • Highly collaborative, flexible, independent and supportive
  • Excellent communication, organizational and time management skills with a proven ability to prioritize competing demands.
  • Possesses drive with a positive ‘can do’ attitude (important to show different behavior styles / approaches to achieve the goals)
  • Be delivery focused with high attention to detail and ensure tasks are completed on time and to the required levels of quality


  • HBO+ level
  • Relevant work experience preferably with KYC in a client facing environment
  • Fluency in English, both spoken and written
  • Good knowledge of Microsoft Word, Excel and PowerPoint
  • Full-time (36/40 hours per week) with job scale 8

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at

The benefits of working with us at ING include:

  • A salary tailored to your qualities and experience
  • 24-27 vacation days depending on contract
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues
  • Work Agile, so new ideas come to life faster

About us

With 57,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

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