Business Manager

Business Manager

ING is looking for experienced hires to help build on our global Analytics ambition

About ING

Our purpose is to empower people to stay a step ahead in life and in business. We are an industry recognized strong brand with positive recognition from customers in many countries, a strong financial position, omni-channel distribution strategy and international network. If you want to work at a place where we believe that you can make the difference by using machine learning to generate data driven products and solve the most pressing business challenges, please read on.

ING Analytics

ING Analytics is a new unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond. The team consists of a number of global Analytics Center of Excellences around the bank’s key capabilities (such as Pricing, Risk Management, Financial Crime, Customer Interactions, etc.) as well as strong coordination areas around business development, Analytics way of working, people capabilities, communications, data, tools and technology.

We are incredibly excited about Data Analytics and the great potential for progress and innovation. We believe that analytics is a key differentiator in bringing “anytime, anywhere, personalized” services to our customers. We wish to improve our operational processes and create new and innovative data driven products that go beyond traditional banking, such as the platform models.

Business Manager

We are looking for a committed, ambitious and delivery-oriented Business Manager to support ING Analytics realize its strategic ambitions.

As Business Manager you report to Chief Analytics Officer. Key responsibilities include:

• Act as sparring partner and soundboard to the ING Analytics Officer and proactively support and advise the CAO in the performance of day-to-day activities to enable focus, prioritization, effective decision making and drive results
• Represent the ING Analytics in meetings or larger projects
• Prepare communications and presentations for various key stakeholders, including conferences, panels, presentations
• Responsible for managing stakeholders across the organization and beyond, from data management to group strategy. This involves assessing the impact of those topics on stakeholders and determining required actions, as well as suggesting and implementing improvements to processes between departments
• In time, the Business Manager will run its own projects in the bank, topics include but not limited to strategy advice, organization design and effectiveness, financial planning
• Prepare the management team meetings, responsible for agenda input, drafting minutes, setting up and monitoring action plans
• Coordinate and organize management team offsites
• Suggesting and implementing improvements to processes and ways of working, acting as a linking pin with other departments
• You are the point of contact for a range of topics and determine their impact on stakeholders and the action to be taken

About you

• An excellent communicator and creative in engaging varied audiences effectively and know how to generate inspiring communiques, presentations and short and snappy briefings and reports in PowerPoint, Excel and Word
• You embrace challenges in a fast changing and complex environment
• You are comfortable with change and a self-starter
• You are comfortable in building relationships with both internal and external stakeholders
• You are a naturally collaborative person who listens and invests in others to achieve common goals
• Great organizational skills and structured way of working, attention to detail
• A ‘can do’ mentality, proactive, resourceful and willing to go the extra mile
• Consistent delivery of high-quality output under strong time pressure
• Able to manage own work and set own priorities
• Inspire and empower other people by demonstrating trust, openly valuing their expertise and clearly stating your expectations
• Visible, approachable, and available

Candidate Profile

• 3-5 year work experience in an international setting working, preferably including senior stakeholders management experience; previous experience of working in a consulting/financial services environment is preferred
• Master degree will be considered a plus (preferably in engineering, business administration, finance or similar field)
• Solid understanding of project/ programme management; proven track record of leading project in a complex organization is a plus.
• Cultural- and organizational sensitivity
• An entrepreneurial mind set
• Excellent PowerPoint, Excel and Word skills
• Excellent written and verbal communications skills in English
• Willingness to learn: open to feedback, develops on the technical and the interpersonal level

The role is a great landing spot for an ambitious, high-calibre strategy consultant to join ING Analytics. The Business Manager is expected to grow into a senior management role of the bank over a period of time. If this is the environment you thrive in, then apply and join us in changing the future of banking!

What do we offer?

A strategic, dynamic and international setting, an innovative and fast moving Analytics team and great development opportunity.

If this is the environment you thrive in, then apply and join us in changing the future of banking!

For further inquiries, please contact Muriel Rocher.