Business Manager to SHR Director Wholesale Banking

Deze vacature is niet meer vacant

Business Manager to SHR Director Wholesale Banking

About our Team

Our ING Think Forward Strategy is all about empowering people to stay a step ahead in life and business. And it’s important that our Wholesale banking Human Resources team can help ING to deliver on the HR and WB strategy. In order to do so, our WB Human Resources team has HR priorities in line with the WB strategy and the HR People Vision - to build the craftsmanship and engagement of everyone at ING for them to deliver on the purpose and the strategy of our bank. We do this by creating greater leaders and better managers and by offering people services that create a differentiating employee experience.

Job Overview

Within the Global Human Resources organization, the role of Business Manager supports the SHR Director Wholesale Banking (SHRD WB) and the Global HR WB team to deliver on the WB HR priorities. The purpose of the role is to contribute towards the WB HR priorities, strategy development and implementation, to draw up, execute, guarantee and monitor internal business processes and to act as a linking pin for other business units so as to enable effective and efficient operations. The position directly reports to the SHRD WB and is based in Amsterdam, The Netherlands.

Key Responsibilities

Specifically, in the Business Manager role, you will be responsible for activities related to supporting the SHRD WB and the Global HR WB. You are the driving force and accelerator for the team, in the execution of the global HR agenda and the People agenda for the WB business.

This includes, but is not limited to:

  • Advising and supporting the SHRD WB in continuously developing the WB HR Strategy and preparing plans to deliver priorities and monitoring progress on WB HR strategy and day-to day activities;

  • Acting as a sparring partner, sounding board and trouble shooter for the HRD and the team in day-to-day activities; as a full member, you will represent the team in meetings, decisions and actions;

  • Preparing agendas and presentations for a wide range of meetings with HR and/or business audiences: Global HR WB MT, Global HR WB, Wholesale Banking MT, MBB and ad hoc Senior Leadership Team members;

  • Coordinating the topics and decks on the monthly People For a with the WBMT;

  • Suggesting and implementing improvements to HR projects and processes, and ways of working, being deeply involved in the content, challenging the content and pinpointing the priority areas;

  • Acting as a linking pin within the team and with other (HR) departments, the Business Managers in Global HR, and the WB HR teams in the countries;

  • Performing data analysis and presentation on topics such as attrition, gender diversity and engagement (in liaison with the HR Data Management and Data Analytics teams;

  • Analysing and monitoring FTEs and budget of Global WB HR;

  • Owning multiple projects within WB HR eg. Performance Management, Data Quality and Reporting, Leadership Programs, Continuous Listening;

Given the nature of the work and access to confidential and sensitive information, the role is deemed to be ‘sensitive’. An extra security clearance is required by the Corporate Special Investigations (CSI) team to be appointed to this role.


  • You have a solid understanding of the drivers of the ING business, the internal Human Resources function and external Human Resources trends.

  • You are able to adopt a consulting approach, have sufficient gravitas to work with senior management, and can work both independently and as part of a team.

  • You have exceptional HR program ownership and execution capabilities with a high level of attention to detail.

  • You are able to set priorities in a fast-paced environment and escalate issues in a timely manner.

  • You know how to make complex analyses and you anticipate short term opportunities and challenges.

  • You make connections between current events and corporate strategy or the longer-term vision.

  • You can navigate through a network of relationships within the company, including applying your empathy and cultural sensitivity abilities.

  • You are hands-on, proactive, resourceful and willing to go the extra mile.

  • You are a strong communicator at all levels of the organization (excellent written and verbal English language skills and story-telling abilities).

  • You are proficient in Microsoft (Word, Excel, and PowerPoint).

  • And most of all: You anticipate what is coming next and make work lighter for all – including yourself.

  • You will hold a Bachelor or Master’s degree, preferably in Human Resources or Business Management. Ideally, you will have had 5-7 years’ work experience in an international setting.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find o ut more about our employment conditions at

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 24-27 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

• Work Agile, so new ideas come to life faster


Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

About u s

With 57,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s poss ible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING . Join us. Apply today.

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

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