Product Manager/Product Owner Consumer Loans

Deze vacature is niet meer vacant

The opportunity

Are you the energetic and enterprising Dutch speaking Product Owner we’re looking for?

Do you view digitalization as an opportunity, do you love solving complex puzzles, and are you eager to work as part of a motivated team to continue to build the Netherlands’ most digitalized and customer-friendly loan service? If so, we’re looking for you! Will you come and join us?

Who are you?

As a Dutch speaking Product Manager / Product Owner, you’re leading a multi-disciplinary team of Business and IT colleagues to deliver the best Consumer Lending journey in the Dutch market. As the Product Owner you own the end-to-end customer journey for customers applying for a loan.Thanks to your Product Management knowledge and affinity with IT, you know exactly how to devise a product roadmap and you can deliver on it with your team.

You help others to become successful, just like you. Giving and receiving feedback comes naturally to you; it’s a key part of your role. You see changes as presenting new opportunities.

Role and responsibilities

The Product Manager / Product owner role encompasses a wide range of aspects such as customer experience, product management and IT. Specifically, we are looking for someone who can take the lead in improving the loans platform, improving existing and building new features to drive growth for the Value Space for Loan Origination.

  • You are responsible for the loan product Installment Loans and the associated processes.

  • You own the core team, collaborating closely with all teams in the Value Space

  • You ensure that customer concepts are converted into IT solutions

  • You work together with teams outside of your own value space and outside of your department

  • You consult risk departments about your plans

  • You gather and analyze data about data quality and platform stability

Working at ING Consumer Lending means working in a team of motivated professionals who are highly ambitious to build the loan business of the future. We are looking for a proactive colleague who will help us to achieve this ambition. You will be joining a team that handles every aspect relating to loan applications. We are continuously improving the digital customer journey while ensuring that customers can borrow from us responsibly. That’s how you help them to realize their goals.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.Furthermore, you have:

  • It is essential and a must have that you are fluent in Dutch and English (both written and spoken) and hold a current residency in the Netherlands

  • You have a completed university degree

  • 5+ years of professional experience as a product manager or consultant in the financial sector. Experience in Consumer Lending is preferred but not essential

  • Demonstrable experience in process digitalisation and close collaboration with IT specialists

  • You are skilled at setting up and coordinating projects, while being sensitive to the wider dynamics and building consensus

  • You succeed in balancing the necessary legislative compliance with customer interests

  • Able to explain complex issues in an easy-to-understand way to get people on board, including by using your strong analytical skills

  • Results-oriented and quick to turn thoughts into actions

Rewards & benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here .

The benefits of working with us at ING include:

  • A salary tailored to your qualities and experience

  • 24-27 vacation days depending on contract

  • Pension scheme

  • 13th month salary

  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary

  • 8% Holiday payment

  • Personal growth and challenging work with endless possibilities

  • An informalworking environment with innovative colleagues

  • Work Agile, so new ideas come to life faster

Want to apply directly?

Please upload your CV and motivation letter by clicking the “Apply” button.

About us

With 57,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

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