Product Owner Digital Experience

At a glance

Do you want to make our digital banking experiences personal and relevant? Do you want to be part of one of our next-generation data-driven banking innovations?
With your team, you enable proactive communication, personal messaging and deliver real-time relevant content, driven by data and at scale. Data is becoming one of the main assets for ABN Amro and it changes the way we do business. The amount of relevant data gives us also the opportunity to use this data in our marketing automation stack and deliver innovative personal experiences for our customers. Do you want to be at the forefront of cross-channel personalization and work together with a DevOps team delivering digital capabilities to be personal and relevant? Then we are possibly looking for you!

Your job

As a product owner personalization capabilities you work on a daily basis with your DevOps team to implement and optimize Personalization APIs and Services which are used bank-wide in our end-user channels.
Being a member of the Dialogue Orchestration department, together, we are responsible for enabling data for Marketing purposes. There, you and your team will be responsible for:

• Develop (existing) vision on digital personalized experiences and translate it into strategic initiatives
• Collaborate with stakeholders on the development and prioritization of personalization initiatives
• Advise relevant stakeholders and marketing parties about the personalization capabilities
• Develop en enable platform migration strategy for existing cloud capabilities from AWS to Azure
• Implement and optimize cloud-based personalization APIs and services with your DevOps team
• Contribute to a common understanding of marketing automation and personalization capabilities

Working environment

Dialogue Orchestration is a new department (Grid) within ABN AMRO, which is responsible for orchestrating and enabling all digital interactions and experiences for our customers, whether it be retail, private banking or commercial clients. Within this department your team is responsible for the integration of data- and marketing automation capabilities and makes sure that data-drive insights can be used to make our customer experiences relevant and personal for the user. Your team is an agile devops team and thus not only implements and optimizes personalization capabilities but is also responsible for the day-to-day operations of the APIs and Services. The APIs and Services are cloud-based (currently available on AWS).

Your profile

• Experience as a Product owner
• Experience/knowledge about API's
• Experience with front-end personalization (web and app)
• Knowledge about Cloud (preferred Azure)
• Fluent in English

We are offering

• The opportunity to be the best you can be and lots of room to grow both personally and professionally
• We offer good facilities for remote working.
• The opportunity to pro-actively work on your vitality and fitness
• An annual pre-tax salary of between 48.925 and 69.874 based on a 36-hour working week (40-hour working week is also possible).
• A supplementary benefit budget of 11% with which you can buy flexible fringe benefits. Or have it paid out monthly.
• A personal development budget of EUR 1.000 per year
• An annual public transportation pass
• A solid pension plan

Interested?

Please contact ralf.coolen@nl.abnamro.com if you have any questions.

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.