SRE Expert Lead

Deze vacature is niet meer vacant

The SRE expert leads role is split in two main activities, with one goal. Your tribes reliability budgets are met. Your time should be spend 50/50 on both roles.

SRE expert lead to the tribe

SRE expert lead to the tribe part of the role entails, driving the SRE mindset and way of Work within the tribe(domain) you subscribed too. You will be doing this thru the in-dept knowledge of SRE that you possess together with your technology expertise. Within the tribe you keep track of the improvement items that come from root cause analysis and projects that improve IT platform reliability. You also carry a role as advocate or trusted voice of the IT Lead and IT area leads in where improvement or impediments need to be applied with the organization and your tribe. But reliability comes from the engineers and supporting them in all aspects of reliability, to make sure reliability standards are met is your main concern. Reliability impediments that stem from outside your tribe are driven to resolution by you as SPOC for the tribe. The SRE Expert Lead is the main point of contact between SRE and there tribe. The SRE Expert Lead will attend the tribes MT-meetings to ensure the best alignment between SRE and the tribe and be a driving force for priority on them.

Main Activities (Tribe part)

  • Be an advocate for reliability towards the leadership of the tribe.
  • Determine an effective roadmap, regarding the SRE services that can help the tribe. These can be trainings, onboarding, help on tooling, etc. And then execute upon this roadmap with the tribe.
  • Using your network to make teams enthusiastic to onboard and make proper use of the monitoring suite.
  • Monitor reliability related processes in the tribe and support where needed. (eg Incident and problem management, RCAs, EMIR, workflows in ServiceNow), provide feedback to teams and management;
  • Help squads and POs in their discussions on appropriate Service Level Indicators (SLIs) and Service Level Objectives (SLOs);

SRE expert lead technology

SRE expert lead technology part of your role is aimed at improving the bank on reliability within your technology expertise. Impediments or potential improvements for reliability found in the area of your expertise within any tribe in the bank are supported by you with support from the assigned SRE expert lead to the tribe. You do not only take ownership for delivery but also carry aftercare and teach on the subject of your expertise.

The role of SRE expert lead is very broad. With ample opportunities to grow and make a difference. It combines technical knowledge with people skills and interacts with all levels of the organization.

To complete this role we are looking for a broad skillset, comprising of both of modern-day and legacy IT stacks. Knowledge of coding, testing and CICD standards. And a healthy dose of curiosity is a given in you. You are not afraid of an challenge no matter what to subject is. Impediments are for you there to get solved, neglecting them is a direct crime in your book. We think we have a health work ethic and good practices. But will leave you to be the judge of that and help us improve them if you think they need to change.

Current we are looking for someone that feels they fit the above description and has the below technical skill set.

  • Extensive knowledge Linux/Unix Operating system, RHCSA and RHCE are nice to have
  • Good Knowledge of Oracle DBMS and SQL
  • Extensive knowledge of IT tools to share and collaborate
  • Good Knowledge in at least one programming language (Java is a nice to have, Python and Golang are key)
  • Good knowledge in Networking and IPV4 and IPV6 stacks
  • Knowledge of cryptography, crypto protocols and algorithms
  • Experience with monitoring tools like Prometheus and ELK stack
  • Experience in dashboard creation with Grafana is a must
  • Ability to understand customer and engineer
  • Problem solving mentality
  • Strong voice and health skepticism.

Overall nice to have skills

  • Knowledge and experience in using open telemetry
  • Good knowledge of IT security principles
  • Good knowledge of containers and cloud tooling

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

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