Junior Consultant Operations

Deze vacature is niet meer vacant

The function

Payments & Settlement Services (PSS) is responsible forflawless services for payments, external settlements and liquidity management services for the bank and its customers.

PSS / Operations / Market Infrastructures is functionally responsible for all payments and cash & liquidity management services as well as automation thereof. Also the external connections the bank maintains to ensure external settlement of ING and client obligations are part of this responsibility.

Given the level of centralization the services are provided to all ING Bank entities.

What will you do?

You will be responsible for the correct, complete and timely monitoring, support and reporting of activities in order to facilitate a seamless handling of ING’s liquidity positions and ING settlement connections, including project work.

Key Responsibilities:

  • Act as expert for liquidity transaction related questions with respect to the operational cash and liquidity management environment (like EBA ,LCH)
  • Functional and Operational control (monitoring and steering) with high risk awareness
  • Consultative to all stakeholders with full value chain Front to Finance knowledge and responsible for setting the standards and continuous improvement of the organization with changing tasks (knowledge management, change driven and change owner)
  • Problem solving with the handling of exceptions and escalations in a global environment with global communication. (central coordination/spoc)
  • Optimizes the communication within the business line. Develops and maintains a network within the organization. Business advisorfor other processing departments.
  • Resolving discrepancies and queries with the Front Office, Back Office and counterparties
  • Work on complex issues and looking and advising for process improvements to avoid operational risk
  • Handle all change related activities i.e. participation in initiation, design and execution, participate/work via Agile Scrum method
  • Actively share knowledge within the team and help out your team members when assistance is required
  • Knowledge management. Manage/safe guarding the overall required knowledge requirements, recording, securing and distribution and ensuring its effectiveness (accurate, complete, timely and up to date)

Who are you?

  • An operations specialist who likes to work in a complex international Bank with the ability to maintain a multi stakeholders landscape (IT, Finance, Business Lines, Risk and Treasury departments).
  • You are an enthusiastic professional with drive in a team that implements significant change to the Treasury Cash and Liquidity Management systems within ING Bank and is involved in determining Bank Treasury business requirements.
  • You are creative in your specific domain and you have the will with your ideas and expertise to bring the operations forward.
  • You are goal orientated, energetic, proactive and an independent thinker. You have proven Bank wide knowledge ( for example Treasury or Financial Markets, Lending, Trade Finance and Transaction services) and excellent communication skills to achieve your goals in the best interest of the organization.
  • Furthermore self-reliance and entrepreneurship will be important drivers within the function.

Your work environment:

You will work in a professional, turbulent international environment with a variety of internal and external stakeholders and are always looking to improve the process where possible. And you will be participating in projects related to this area.

The Team

The Expert Team consists of 10 high qualified experts who are end responsible for the day-to-day management of the Cash and Liquidity management function and Payments processes of the bank. The focus is on Keeping the Bank Safe, Operational Excellence and supporting Strategic change, while working to together with our off-shore location and internal and external stakeholders.


The team member is responsible for the Cash and Liquidity Management function to be executed in a controlled, timely and correct way, taken into account ING, regulatory, local and global policies and guidelines.

Next to that all external relations (FMI’s) in use for settlement are in scope for eg ensuring access to FMI’s in resolution, yearly attestations and functional designs / operating models.

In relation to the small team it is the Specialist responsibility to ensure that the working environment is optimally serviced covered with the other team members in a self-reliant way. Close corporation with the Local Service Organizations in Europe and local Treasury locations across the globe is expected. The specialist will also participate in multiple projects related to this area.

What we offer

A job from 36 to 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment conditions. ;

  • A salary tailored to your qualities and experience;
  • Flexible working hours and the possibility to work at home;
  • Reimbursement for travel expenses;
  • 24 vacation days with a 36-hour working week. If you work 40 hours a week, you will receive 27 vacation days;
  • Pension scheme;
  • 13th month salary;
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary;
  • 8% Holiday payment;
  • Personal growth and challenging work with endless possibilities to realize your ambitions;
  • An informal working environment with innovative colleagues who strive for the very best.


Contact the recruiter attached to the advertisement for more information.Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

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