Internal Communications lead

Deze vacature is niet meer vacant

Location: Amsterdam (ING Cedar)

Salary: ING Salary scale 13 (GJA 19)

Job type: Full time

In Internal Communications & Engagement we are looking for an Internal Communications Lead with a passion for engaging internal audiences on our strategic direction.

ING is a global bank with a strong European base. Our more than 57,000 employees serve around 37 million customers, corporate clients and financial institutions in over 40 countries. Our purpose is to empower people to stay a step ahead in life and in business.

We put trust in our employees and encourage them to design their career in a way that works best for them. Enabling them to grow in their own way, without being held back. Because doing great things starts by doing your thing. We dare to say our culture is unique. Liberating even. But don’t take our word for it. Discover what our colleagues think.

The opportunity

At ING’s Global Communications, Brand and MarCom department, we aspire to be the most impactful, collaborative and forward-looking community in our field. Driving reputation, brand and internal engagement, we help ING to win the trust and admiration of all our key stakeholders, and to be the most appealing banking partner for those who want to make a difference for people and planet.

In Internal Communications & Engagement we are looking for an Internal Communications Lead with a strategic mind, a passion for engaging internal audiences on the strategic direction, a flair for consulting as well as experience in managing teams of professionals. Your strategic advice skills and communications expertise will drive maximum engagement with internal stakeholders.

You are a good listener, with a customer centric mindset, you focus on making impact and you have a hands-on mentality to get things done.

The team

As the Internal Communications Lead you will report to the Head of Internal Communications & Engagement. Together with the leads and colleagues of the other two teams in Internal Communications & Engagement, Channels & Formats and Events & Experiences, you will drive internal understanding and excitement around the strategy. You’ll work closely with colleagues in External Communications & Media Relations and Brand & MarCom and with our communications and branding colleagues around the world but also with our Retail and Wholesale Banking business operations, with senior management and corporate staff departments such as Corporate Strategy, HR and Sustainability.

Roles and responsibilities

Roles and responsibilities of the Internal Communications Lead include

  • Leading and engaging a team of communications specialists

  • Driving internal understanding and excitement around the strategy

  • Being the communications partner to the business for internal strategy communications and engagement

  • Being the liaison between the business and the global and local Comms, Brand & MarCom teams when it comes to strategy engagement

  • Helping and supporting leadership to communicate effectively

  • Creating engaging content on our strategic direction that fits the channel/target audience to be relevant and make impact

  • Preparing, coordinating and executing communications plans and content for internal channels

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.

We are looking for an enthusiastic and impact-driven communicator who can drive the Internal Communications team forward. Key capabilities are:

  • Communications professional with at least ten years’ experience

  • Experience with and passion for leading a team of professionals

  • Excellent in building and maintaining relationships and confident with advising senior management on communications

  • A proven track record of writing and executing engaging communications plans

  • Fluent command of English – Dutch also preferred

  • A team player, apt at bringing teams and people together for maximum impact

Rewards & benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life and reward our people with a generous benefits offer and employment conditions.


Contact Liselotte Kloppenburg in our recruitment team ( ) or Marielle Leusink, Head of Internal Communications & Engagement (+31 6 21537894, ) for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

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