Chapter Lead CJE Business (REF)

Deze vacature is niet meer vacant

The opportunity

Your role and work environment

As part of Business Banking Sales NL, ING REF is the real estate bank in the Netherlands. ING REF has a strong vision for the future to stay the #1 choice for the real estate clients.

ING REF will be a sustainable open platform, driven by data and innovation. Clients are able toenter into partnerships with all players on that platform, including ING REF.

The Product Delivery Area works on our long-term stretched ambition for a time-to-likely of a few seconds. As Chapter Lead CJE Business you are responsible for coaching and PCE cycle of the members in your chapter. Together with the squads in your area you work on the delivery which contributes to the REF Strategic priorities.

Roles and responsibilities

As Chapter Lead CJE Business you have the following key responsibilities:

  • As Chapter Lead CJE Business you are a strategic partner for the management team.

  • As chapter lead you set the standards for the chapter area and take responsibility for developing, innovating and safeguarding knowledge in the field of expertise and for product development and delivery itself.

  • Designs and tracks customer journeys and creates and delivers relevant innovations, analytics, products and marketing and/or channel strategies for REF.

  • Together with the IT colleagues you make sure that the strategic ambitions within ING REF Delivery are being met.

  • You provide input on the ING REF strategy on product and digitization, based on external and internal trends and developments

  • You effectively manage the One Agile Way of Working within your domain.

  • Develops and leads people to meet their individual goals, career goals, and the organization's goals.

  • You are a spokesperson for stakeholders in the domain.

  • Leads the chapter as a whole to fulfil the ING REF ambitions concerning innovation, product development & delivery.

We are looking for someone who is a ‘people person’ , displaying the following behavior:

  • Is able to coach team members to search for creative, but compliant solutions

  • Creates a ‘we’- culture

  • Is proactive in solving potentials risks

  • Is pragmatic

  • Takes responsibility in its domain

  • Searches for innovative solutions

With a proven track record and technical skills

  • Strong verbal skills: knows how to speak to stakeholders in his/her domain.

  • Experience in building strategic roadmaps.

  • Proven experience in strategic projects with high impact.

  • Affinity with real estate.

  • Expertise in managing professionals.

  • Master’s degree.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find o ut more about our employment conditions at

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 24-27 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

• Work Agile, so new ideas come to life faster

Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

About u s

With 57,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s poss ible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING . Join us. Apply today.

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

Meer vacatures