Product Owner

Deze vacature is niet meer vacant

Product Owner

As a Product Owner, within ING we call this Customer Journey Expert, you are driving the change needed for payments processing and everything around this. You decide what needs to be done within your squad. You are in charge of our customers’ happiness so they stay ahead in life and business.

Working for ING is working in an international company with branches all over the world. Within the domain of Payments we are processing for our clients more than 2 billion transactions a year and you make it happen that this processing is as flawless as can be. Together with our engineers we build the future for payments and making live as easy as possible for our clients and off course we need to comply to all regulations that are enforced by the regulators in Europe and the countries within Europe.

Your work environment

Payments and settlements services (PSS) has full ownership of the payment systems for the whole of ING, including settlement and the liquidity services. Annually processing more than 2 billion transactions for our clients. We are responsible for the different payments products: Credit Transfers (Domestic and SEPA), International Payments , Direct Debits (Domestic and SEPA) and Instant Payments.

PSS works conform Agile-principles in self-organizing teams. Important aspects in this way of working are initiative, flexibility, continuous development, continuous improvement, collaboration and active and positive collaboration within your team and with other teams.

One of our main responsibilities is the execution of complex change programs with an international and cross segment scope. You are also a member of a Chapter where you work on your craftsmanship.

How to succeed

  • You have talent for taking it on and making it happen, enthusiasm for helping others to be successful and known for always being a step ahead. In other words, you strive to bring fresh ideas to life, embrace challenges in a fast changing and complex environment. You are naturally a collaborative person who listens and invests in others to achieve common goals and you love to challenge the status quo and are eager to propose creative solutions to problems.
  • You bring expertise in the area of international payments , experienced in determining different payment products and understanding product characteristics.
  • You are a Product Owner with provenexperience with the Agile way of working.You manage the Product Backlog Together with your local or international co-located squad(s).
  • You are fluent in English, written and verbal.

Your key responsibilities

  • You translatethe purpose, the why​, your business & product knowledge to the squad(s) and work with your squad(s) on a daily basis when needed tooptimize the sprint outcome, you improve the predictability, optimize the velocity.
  • You closely collaborate with other Experts and Product Owners in the area and Tribes translating the voice of the customer, business and IT needs into requirements, you apply your experience in supporting to build and manage the products with an end-to-end mindset.
  • You are creative and an out-of-the box thinker who likes to work in a multidisciplinary team in an agile environment.
  • You ensure our license to operate as a Bank by secure and flawless 24/7 operations whilst keeping strong focus on regulatory compliance.

Proven track record and skills

  • Skilled Product Owner & certifiedis a plus
  • Proven business productexperiencein International Payments.
  • An entrepreneurial mindset;you dare to step up, speak up andexperiment
  • Excellent communication skills in English, Dutch is a plus

What we offer

A job from 36 to 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment conditions :

To give you an idea, we will tell you about the benefits of working at ING:

  • A competitive salary tailored to your qualities and experience
  • Great internationalcareeropportunities
  • Flexible working hours and the possibility to work at home
  • Commuting allowance
  • 24 vacation days with a 36-hour working week. If you work 40 hours a week, you will receive 27 vacation days. Additional forms of leave are possible.
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • Personal growth and challenging work with endless possibilities to realize your ambitions
  • An informal working environment with innovative colleagues who strive for the very best
  • Progressive way of working according to the Agile method, so that new ideas come to life


Contact the recruiter attached to the advertisement for moreinformation.Wantto apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

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