Management Accounting specialist

Deze vacature is niet meer vacant

Location: Amsterdam, Haarlerberg

Job type: full time/36 hours

Delivering great services to the ING Bank community

The opportunity

Do you like to monitor service level performance, and do you have the ability to develop a vision on global services, this role is appealing to you! We are looking for a Management Accounting specialist to deliver great services to our ING Bank wide community.

The team

You will be part of a diverse team of 6 colleagues in Amsterdam, 4 colleagues in Manilla, in a department of in total 15 colleagues. The culture of the team is based on open communication, assisting each other, and looking for improvements in processes. The team consists of 5 nationalities (Portuguese, Netherlands, Turkish, Ukraine, Philippines) which ensures different views and ideas to improve services.

Both teams work to deliver daily / monthly reports including analysis, based on agreed service levels on timeliness and quality. There is close interaction with ING colleagues to conduct the analysis and ensure requested changes are executed.

The Agile way of working in combination with the ING Behaviours is also for management the way forward and offers a lot of opportunity to develop yourself.

Roles and responsibilities

In this role you are the ambassador of the Global Services vision across the COO Risk & Finance organization and beyond. The diversity of responsibilities ensures a helicopter view on the processes being executed both in Amsterdam and Manila. Stakeholders see you as a valuable partner to achieve common goals. For direct colleagues and management, you are the go-to person as you are responsible for the delivery and development of services. For this position you need to be organizational sensitive and require people and leadership skills. Empathy and a positive mindset will help you align with your team and business partners. On top of this you have:

  • HBO or Academic level of education

  • Knowledge of management accounting

  • Experience in managing delivery and development of processes & reports

  • Affinity to run and manage operational processes

  • Proficient experience in customer services

  • Strong communication skills

  • Experience in monitoring KPI’s

  • Seasoned experience in adhering to internal control frameworks

  • Strong process management skills

  • Drive to optimize and innovate

  • Ability to contribute to the implementation of technical (IT) solutions

  • A thorough command of the English language

  • Ability to develop a clear vision in a fast-moving international environment

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.

For this role it is important to have an end-to-end process mindset, identify interdependencies between processes easily and have a strong drive to optimize and innovate.

You manage to get your message across and are not scared of facing resistance. Strong collaboration, communication and stakeholder management skills are therefore a key to fulfilling the role of a Service Owner successfully.

You have:

  • 3+ years of relevant work experience in a complex accounting environment.

  • University Degree in relevant field.

  • Ability to take a leading role within the team on different topics.

  • Proven experience in change projects.

  • Strong process management skills

  • Management accounting knowledge

  • Strong with MS Office and affinity with IT systems

  • Experience with LEAN and Agile

  • Ability to act and perform successfully in a fast-moving, agile and international environment.

Furthermore, you adhere to the ING values and it is evident for you that your behaviour is fully aligned with these values.

Rewards & benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 24-27 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

• Work Agile, so new ideas come to life faster


Contact Maria Renema ( ) in our recruitment teamfor more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

About us

With 57,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

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