Enterprise Data Lake Associate Product Owner


Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

Arbeidsvoorwaarden: Marktconform


ING’s purpose is ‘Empowering people to stay a step ahead in life and in business’. Every ING colleague is given the opportunity to contribute to that vision.

The ING Think Forward strategy aims to create a differentiating customer experience, enabled by simplifying and streamlining our organisation, further striving for operational excellence, enhancing the performance culture within our company and expanding our lending capabilities. Global Data Management is a core component of ING Think Forward strategy and a Chief Data management office (CDMO) has been established in the COO domain to ensure that ING has trustable data which is fully fit for the purpose (timely, complete, accurate, adoptable, comprehensive, consistent, and appropriate), enabled by a state-of-the-art data architecture and IT infrastructure.

Within the CDMO a Data Product Management department has been created to manage the planning and delivery of data management capabilities to the organisation. In this respect, Data Product Management is responsible for all aspects of the data product lifecycle including demand management, requirements gathering, business case derivation, product scoping and feasibility, roadmap and delivery management, as well as where appropriate, product evangelising.

Within the Data Management department, a Data Portfolio Management function has been established with responsibility for aligning roadmaps and delivery schedules across the data product domains as well as coordinating adoption across Countries and Business Units, associated dependency, risk and impediment management. Additionally, a Product Management function has been established with responsibility for product scoping and feasibility, roadmap and delivery management, as well as where appropriate, product evangelising.

The Product Management department, in collaboration with the Data Portfolio function, Demand Management, Countries and Business Units is undertaking an “End-to-End Data Ingestion and Exchange” workstream in order to deliver Capability for “Data Ingestion and Exchange” via Data lakes - [enabled by Enterprise Data Lake (EDL)]. The Enterprise Data lake serves as the single interface for extracting Finance, Risk, HR, Customer Intelligence (and other) data in one single language and required target format instead of multiple interfaces with each Country/Domain to receive the same data in multiple formats and languages. This capability is crucial to deliver our highest priority strategic objectives of 2018-2021 which is to consolidate all necessary data in the data Lakes.

ING is looking to recruit Associate Product Owners for the Enterprise Data Lake.

The Associate Product Owner will be responsible for building and refining Execution Plans/Implementation Plans for the various Business Initiatives prioritized by CDMO via the Demand Management Process (prioritized Business Initiatives in the Demand Management Backlog). These Execution plans must be refined into Features, Epics and User Stories aligned with the Functional (Business) requirements, IT requirements and Non-Functional Requirements that can be readily understandable by BuzDevOps squads. These plans will also include implementation of related business processes and business constraints for data processing within the Enterprise data lake. The associate product owner will be part of one of the 3 Enterprise Data lake Squads, each Squad having a specific business purpose.

The Associate Product Owner must have in depth understanding of Agile Way of Working, Scrum Methodology, Stages of Data Processing, Data Models, Data Security and data management policies and principles that must be adhered to.

The Associate Product Owner for Enterprise Data lake will closely work with the Chief Product Owner of Enterprise Data Lake, Business Analysts from Demand Management (who are responsible for gathering Functional Business Requirements for various Business Initiatives in CDMO) and Business Analysts from Business Lines (Like Finance, Risk, HR, Customer Intelligence, etc).

As Associate (Scrum) Product Owner you fulfill in a professional team of Development and Operations Engineers (“BuzDevOps” Squad) an important, strategic and substantial role in creating Epics and User Stories as Backlogs, prioritizing Epics/User Stories, defining Sprints in Agile Way of Working and delivering quality products conforming to Business Requirements within the Global Data Management Initiative of ING Bank. You will also be expected to communicate and consult with customers directly and will be responsible for compiling and presenting final reports. Together with your colleagues in the team, define Sprints, compile User Stories with Clear Definition of Done, perform Sprint Retrospectives, conduct demos and build quality products for customers. You will also perform Simple and Ad-Hoc reporting for Velocity, Capacity and Productivity of your Squad to ensure a timely and quality deliverable in each sprint. You will work according to the latest methods within complex Business projects.

In your role you will report to the Chief Product Owner of Enterprise Data lake (also the Workstream Lead for E2E Data Ingestion and Exchange) within the Data Product Management Department.


As a (Scrum) Product Owner, you will deliver quality products conforming the Business requirements, Data Quality and Data Transformation Rules from Source to Target Data Models to facilitate DEV/OPS Engineers for development and maintenance of ETL solutions for ING Enterprise Date Lake using the Agile/Scrum methodology.

The product owner will have a vision of what he or she is responsible to build, and convey that vision to the BusDevOps Squad.

You will be a “Scrum” Product Owner is responsible for maximizing the value of the product resulting from the work of the Development/Ops Team.

You will be responsible for managing the Product Backlog for the Squad that you are responsible for. Product Backlog management includes:

  • Clearly expressing Product Backlog items.
  • Ordering the items in the Product Backlog to best achieve goals and missions.
  • Optimizing the value of the work the Squad performs.
  • Ensuring that the Product Backlog is visible, transparent, and clear to all, and shows what the Squad will work on next.
  • Ensuring the Squad understands items in the Product Backlog to the level needed.

As the Product Owner, you may do the above work, or have the Squad do it. However, the Product Owner will remain accountable. The Product Owner’s decisions are visible in the content and ordering of the Product Backlog. The Squad will not work from a different set of requirements than that is prioritized by the Product Owner.

You will also be responsible for the following:

  • Construct Execution Plans for E2E Data Ingestion/Exchange across data lakes and the end Consumers together with Chief Product Owner and peer Product Owners for other squads, the Business Lines and Countries/Domain Data Lakes to exchange priority data for each Business Initiative (Follow the Epics and Features of Demand Management Backlog).
  • Initiate and Conduct Impact Analysis with all relevant stakeholders and teams in the event of changes in requirements any new requirements introduced on the current/planned releases or upcoming releases.
  • Contribute to the preparation and specification of Epics and User Stories together with the Product Owners of other involved squads.
  • Identify dependencies, risks and issues across the countries/domains/data Consumers during the execution of Business Initiatives as well as keeping track of the execution across the countries/domains/data Consumers.
  • Provide relevant inputs for building a desirable quality assurance plan in cooperation with the various stakeholders/teams including E2E Test Plans
  • Refine User Stories for these Epics based on the Requirements. This includes administering the User Stories with tasks and clear definition of Done in SNOW (Service Now – a tool used for registration of Features, Epics, User Stories, etc).
  • Tracking activities and milestones related to the end-2-end delivery for Business initiatives in Service Now and other documents such as milestone Planning and Tracking Sheets or status updates
  • Supporting status reporting for each Business Initiative at regular intervals.
  • Work closely with Chief Product Owner to prioritize business and information needs.
  • Discuss/Review Solution Proposals from Architects and translate the proposal into executable tasks.
  • Locate and define new process improvement opportunities.

You will help build and optimize dashboards, support IT improvements, create training documentation and help accelerate delivery of data from Country./Domain Data Lakes.

You also document and communicate appropriately to your peers on all solutions you build to enable knowledge sharing.

Key Characteristics

  • Experience in defining and delivering Complex Implementations according to business requirements, business processes and constraints across an enterprise, ideally in Financial Services
  • Sound understanding of how typical financial services functions and processes influence data processing, data management and remediation of data quality issues.
  • Consulting mindset including an ability to think about data processing in a way that is abstracted from how technology is implemented
  • Design thinking that shows the connection between data extraction, transformation, analysis, enrichment, quality and business benefit and value.
  • Being an agent for change to agitate and initiate action and challenge others via business designs and solutions
  • Results oriented with an ability to find ways of solving or pre-empting problems
  • Knowledge of data processing and analysis trends and processes

Profile Requirements:

  • Minimum 5 years of Proven working experience as a Product Owner, Project Manager, or Business Analyst/Data Analyst/Information Analyst in a complex environment
  • Technical expertise regarding data models, data processing stages, ETL Solutions and data integration concepts.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Adept at report writing and presenting findings.
  • Must have strong interpersonal skills and be self-directed.
  • Must be able to work independently and according to the priorities set by the Management.
  • May create training materials, templates, etc. based on trends within current implementations to enable simplification and improvisation in future implementations.
  • Experience with Scrum and Continuous delivery.
  • Excellent (English) verbal and written communication skills
  • Customer Focus, Flexible and Team player
  • Focus on timely and high quality delivery with attention to details, delivery in a sustainable and maintainable way
  • Willingness to be on regular stand-by.
  • Knowledge and experience in databases, DataMarts, Data Modelling, Data Governance, Data Security, BI tools, ETL Solutions, Agile/scrum/DevOps.

Your Work Environment:
You will work together with your enthusiastic and professional colleagues in (virtual) BusDevOps Squads spread across multiple ING Banks at multiple locations including multiple teams in the ING Head Office in Amsterdam. Your team is responsible for delivering the Enterprise Data Lake by effectively and efficiently communicating and collaborating with the rest of data lake teams across the world.

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

Arbeidsvoorwaarden: Marktconform


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