Agile Coach


Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: HBO/WO

Arbeidsvoorwaarden: Marktconform


Profile Agile Coach – CoE Process Engineering & & Coaching

Your work environment

At ING, we believe all sustainable progress is driven by people with the imagination and determination to improve their future and the futures of those around them. We empower people and organizations to realize their own vision for a better future. Our purpose therefore is: Empowering people to stay a step ahead in life and in business.

But that is not where we stop. Being innovative and being agile are key elements for our future success and we expect you to be a driving force in this development. To realize our future vision of a united ING that offers single empowering experience across the globe, we have to unite our way of working.

Therefore we are looking for an Agile Coach who can further shape the One Agile Way of Working and culture within ING Wholesale Banking, in a responsible, inspiring and consistent way.

Your role as Agile Coach

You as an Agile Coach have a passion for communication, coaching and group dynamics, in which you further shape the One Agile Way of Working and culture across ING Wholesale Banking worldwide. You coach both the Tribe or (Super)Circle Leadership, and the squads and customer loyalty teams.

You have great empathy, stimulate and motivate people in a positive way. You build trust, dare to point out the bottlenecks and help people to get the best out of themselves. You breath the One Agile Way of Working, offering coaching on behaviour for the Leadership team and together with your Agile Coach colleagues you coach members of squads and CLT’s, and ensure a permanent behavioural change. You are convincing in your performance and creative in your solutions. With your effort and integrity you are a trusted advisor and conversation partner.

Your key responsibilities

You build and develop High Performing Teams

  • You coach the Tribe/Super(circles)/Squads/CLT’s and their team members to work accordingly to the agreed agile values, principles and methodology.
  • You facilitate reviews, retrospectives, stand-up meetings, sprint- and planning sessions. You ensure that Agile events are held and effective.
  • In addition, you coach the (senior) management on Agile Leadership and you stimulate a culture of continuous improvement throughout the organisation.
  • You ensure that team members take joint ownership for realizing value and that they commit to clear and common objectives and customer promises (purpose)
  • You have the ability to solve problems in a creative way and eliminate obstacles in a not obvious way
  • You are a strong communicator on different levels of skills and seniority

You have a very strong Agile Mindset

  • You have the passion to coach others and you are a true source of inspiration and motivation
  • You encourage team members to provide feedback by enhancing a safe atmosphere
  • You are a strong team player who enables and challenges the squad members to cherish collaboration and develop them individually
  • You take the environment into account and adjust your approach accordingly to the situation
  • You are self-steering, proactive, organised and have the ability to determine independently what needs to be done
  • You have an intrinsic positive mindset with a natural need to see solutions instead of problems
  • You have an attitude to continuously improve the way of working and you stimulate cross-border interaction and alignment between colleagues across Wholesale Banking
  • You stimulate the sharing of experience, “best- and worst practices”, knowledge and information with other Agile coaches, also across ING business lines & countries.
  • You are recognized as a sounding partner as a result of having created yourself impact in the business and strong content plus strategy knowledge

You have in-depth knowledge of and experience with Agile Methods

  • You master Scrum, Lean or Kanban
  • You have experience in training-, coaching- People Management and/or change roles
  • Expertise and certification in Agile methods and/or proven skills as Agile Coach is an advantage
  • You have experience with cross border teams, ideally teams who are partly located offshore
  • You have professional and intellectual skills at university level –at least you have a bachelor degree
  • You should have an excellent command English, both verbally and written, and preferable also of the local language of the respective ING Wholesale Banking location

We are looking for:

Someone with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems. You are a natural and passionate motivator who helps people to get the best out of themselves and out of the teams they are part of. Trust is an important basis.

As an Agile Coach, you are the promoter of the ING One way of working and eager to install the new culture and push it forward in a consistent way across ING Wholesale Banking globally.

Skills required

Proven track record and technical skills:

  • Master degree.
  • Minimum of 5-10 years of industry or functional domain experience
  • A personality and the capabilities to optimally function within an Agile environment.
  • Experience in guiding and realising change.
  • Ability to coach and support business professionals.
  • Experience in multinational corporations and affinity with Wholesale Banking is a plus.
  • Excellent level of English.

What we offer

  • 36/40 hours
  • Job scale 10/11/12/13


Apply directly online, click on Apply for this job. For further inquiries, please contact Lukasz Wolski on . Please send your CV and motivation. We are looking forward to your application! For more information on vacancies please check

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: HBO/WO

Arbeidsvoorwaarden: Marktconform


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