IT Management consultant willing to play on a global stage

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IT Management consultant

Do you love to operate in a truly international environment, want to be the driving force of bringing tech and banking to the next level? Truly provide digital leadership? Great! Retail Tech would like to get in touch!

ING is quickly transforming towards a global orientation versus a fleet of local banks. Technology teams are delivering the best possible solutions and services in the financial sector to millions of appreciated clients in Europe, Asia and Australia. We are growing our own unique Top Engineering culture with the energy and innovation power of a Fintech start-up, we are building an ecosystem for our clients and are ahead in re-inventing our market’s perspective. We are working hard to stay ahead in being a financial innovator.

IT Management consultant willing to play on a global stage

You will be a driving force accelerate digital business, by getting the tech foundation in place and further drive efficiency. This by playing an important role in bringing work to the squads globally, build global capabilities of expertise and provide input on sourcing strategy.

Managing our global Tech supply (80%)

ING Tech has a workforce with world-class engineers spanning across 11 markets. You will play an essential role to match change demand, with tech capabilities available in the markets.

  • Work on strategic projects on sourcing and footprint, but also creating insight in where we can bring work to the squads with certain capabilities, transforming towards a global orientation.

  • You are expected to bring our supply management to the next maturity level: more automation of reporting, streamline governance and communication, further professionalize decision-making and priority setting.

  • Prepare, manage and advise on resource requests coming in if not via (to be installed) decision bodies.

IT governance (20%)

  • We are well underway in our journey becoming a global platform business and Retail Tech being a service provider for those platforms. It is anticipated that you will be focusing on sourcing and collaboration with local ING entities, moving towards a sourcing strategy with a focus on capabilities, managed by the gateway (centralized ownership in the Head Office) and combining local country contribution with central development in the Tech centers in Romania, Poland, Philippines and India.

  • You will take on some service –and contract activities: prepare -and follow up meetings for our CIO for our “Retail Shelf” (tech capabilities of the shelf to build a new bank or markets to consume a set of those capabilities) originating in the Philippines.

  • Work with our Tech organization to further productize our internal Tech building blocks so they can be integrated with minimum effort in our Retail markets.

  • Further create impact in the IT processes that run -or are routed via our CIO Office. E.g. IT investment management, financial management, product approvals, Technology Standards, incident -and problem management. It concerns functional oversight processes are being adhered to, establishing feedback loops so we continuously learn.

Occasionally you are requested to lead a project to prepare strategic decision making or implement strategic projects. The focus of the role however is on functional steering.

Positioning of the role

The IT management consultant is the linking pin between Head Office and the countries to ensure all sourcing targets, scope and conditions within IT are translated to the countries roadmaps, reported out to all stakeholders and pro-actively resolve bottlenecks . Basically you act as a liaison between the various business units and central departments. To do so successfully, you will develop a strong central and international network of stakeholders. Your main stakeholders are the Tech centers in Romania, Poland, Philippines and India, Finance, Retail Change and the Tech organisation.

The organization: Retail Tech

All the IT Delivery is managed within Retail Tech. This consists of two CIOs; one CIO Retail and one CIO Business Banking & Retail Channels.

The CIO Retail manages the retail countries CIO’s functionally and focuses on bringing these countries closer to our ING goal of one global platform. Next to that he manages the products of Savings, Investments, Retail Lending and Insurance.

The CIO Business Banking & Retail Channels is responsible for all the business banking within the retail countries and the retail channels. Retail channels entail the assisted channels, daily banking and the new Customer Engagement Platform.

Both CIOs are supported by Chief Architects, IT Risk and Security team and the CIO Office.

This role is positioned within the CIO office.

About you:

Strategy will only succeed when execution succeeds. We are looking for someone who understands change within an IT company that holds a banking license. Soft skills, organisational –and cultural sensitivity, influencing, combined with the right attitude are key. You have an IT background and ideally have been working within financial services. You understand IT and you understand the business.

  • You have a Master’s degree, computer science would be great.

  • Experience in (IT) portfolio management with proven business impact.

  • You have seen the business and IT, able to speak both languages. You understand Tech and know how to move in the world of architecture, IT delivery and channel development. Technical innovation is something you like to follow.

  • You have strong analytical skills and get energy of translating complexity into a clear vision and structure, always looking for ways to improve the status quo.

  • Focused on details, getting to the bottom of complexity and simplify issues to be communicated in a clear and concise way.

  • You have strong influencing skills, structured and a result-driven/ persistent can-do mentality.

  • Can get up to speed incredibly fast in new environments and new topics.

  • You operate independently while being a team player, have a helicopter view.

  • You are easy to work with and have a drive to work in a bank-wide, international environment.

  • You have experience and affinity with consultancy and change Management in large organisations and a broad understanding of consultancy methodologies.

  • You have affinity and knowledge of (financial) data, bank processes and technology.

  • You have apersonality and the capabilities to optimally function within an Agile environment.

  • You are hands-on, there is no-one to do the work for you.

  • Experience with backlog management tooling in Azure would be considered a plus.

  • Possess excellent communication skills. Able to get a message across at all levels in the organisation. An excellent written and spoken knowledge of English. Dutch is highly valued.

The offer

Retail Tech is a challenging work environment with extensive, innovative developments. This job may come with a travel component if we are allowed to do so, but would depend on where and when you are needed.

Scale: 12

Excellent package, full time position (40 hours).

Staff who wants to grow along with us will be given plenty of opportunities for their own initiatives and development.

You must be eligible to work in the EU (no sponsorships). A reference check will be part of the procedure for the ones making it to the final round.

Hiring manager: Wouter Fidder

Stage informatie

Organisatie: Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: $}


Type: Werkstage


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