WO Workalong Service Design internship (full-time)

Deze stage is niet meer vacant

Description of our Department / Team

Are you a highly motivated, innovation minded student with an entrepreneurial spirit? This is what you were looking for. At the Innovation Office we are convinced that “progress is more important than perfection”. In a dynamic and changing environment learning faster is a key value to stay a step ahead of competition. ING has always been a frontrunner within its industry. However, change is everywhere and it’s happening fast, with technology playing a central role in its development. To enable and accelerate this transformation within ING Wholesale Banking (WB) the WB Innovation Office was created. The WB Innovation Office selects, coaches and governs our Innovation, AI and Blockchain initiatives and focuses on building investable ventures with new business models that can disrupt and diversify our current WB offering. For our rapidly expanding team with a global footprint we are looking for an innovation minded creative with an interest in user-centric design and strong drive to get things done.

What tasks will you be doing?

As an Service Design Intern you will be part of the growing service design team, helping the WB Innovation Office in its growth! Some of the tasks that you will be performing are:

  • Conduct user research activities
  • Translate user insights into design actions
  • Communicate user insights through customer journey maps and service blueprints
  • Share and deliver service design methods and use cases to various initiatives
  • Take part in workshop and crafting facilitation skills
  • Engage Wholesale Banking and communicate value add of innovation lab

What do we expect from you?

  • You are pursuing the last year of your bachelor or preferably master studies
  • You can work independently and take ownership
  • Technological affinity and a genuine interest in innovation are definitely a plus
  • As a designer you enjoy working with visuals and have an analytical mind-set
  • Open to engage stakeholder and users of different type
  • Familiar with Adobe Suite or similar service design tools
  • You possess excellent English language skills
  • You are fun to be around and have a good sense of humour
  • Lastly, you are registered as a student for the entire duration of the internship

What do we offer you?

From day one you will be fully part of an energetic, multi-disciplinary team that will help you grow and learn as much as possible. You will work with our labs in Singapore and London and discover how international teams work. Working for the WB innovation office gives you the unique opportunity to challenge the status quo in the banking industry with design. In addition, you will receive an allowance, and a reimbursement of public transport costs. Your internship starts in September (2019) for a duration of 7 months.

Have we sparked you interest?

Apply directly online by uploading your CV and a letter of motivation.

Stage informatie

Organisatie: Organisatie: ING

Opleidingsniveau: $stage.educationLevel.name}


Type: Werkstage


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