Communications Expert - Advice , Netherlands


Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: HBO/WO

Arbeidsvoorwaarden: Marktconform


Communications Expert – Advice, Netherlands

Communications Expert / Centre of Expertise Communications & Brand Experience, Internal & External Communications, Advice, Netherlands.

Permanent contract, 100%, Amsterdam

ING Netherlands is looking for a Communications Expert for 36 hours a week.

Your key responsibilities

Your activities will focus on corporate communications and change communications, also related to our Unite programme. This programme entails our journey to unite ING to one global platform. Belgium and the Netherlands as market leaders in their countries, are an important pillar of this global programme.

Most of your work will be targeted at an internal audience, finding ways how to engage employees in our corporate and transformation strategy. With your team you have an end-to-end responsibility. This means that you advise, devise strategies, organise, and produce all relevant communications.


  • Empower and facilitate colleagues to tell INGs story
  • Help spark conversations, share content, organise meet-ups etc.
  • Produce content to display progress on the implementation of our strategy
  • Encourage a cross-border mindset among employees
  • Explain and visualise what the future of banking could look like

Your role & work environment

The Centre of Expertise (CoE) Communications & Brand Experience is a cross-border organisation with over 150 people in Belgium and the Netherlands. The purpose of the CoE is to maximize the engagement of our customers and all other stakeholders to become a true love brand.

The CoE is organised in four Areas:

• Internal & External Communications

• Branding, Advertising & Sponsoring

• Media Relations & Stakeholder Management

• Sustainability

The area Internal & External Communications covers all internal and external communications (excluding marketing communications, media relations and stakeholder management). The area is headed by an area lead for Belgium and the Netherlands who reports to the overall CoE-Lead. Within this area we have two expert teams: Content & Channels and Advice. This role is for the expert team Advice. The expert teams are headed by two expert leads. You will be reporting to the (future) expert lead Advice, which is currently also a vacancy.

We look for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

We expect profound knowledge and experience in:

  • Corporate communications
  • Leadership communications
  • Change communications
  • HR and culture communications

As an Communications expert you will also need:

  • Higher educational degree or Master in Communications
  • Min. 5 year experience in a communication department
  • Strong project management experience
  • Excellent level of Dutch and English
  • Preferable: Experience with agile way of working

We offer you

A clear purpose, a unique offer and a range of flexible compensation and other benefits: Personal growth & challenging work with endless opportunities to realise your ambitions. An informal, dynamic environment with innovative colleagues supporting your endeavours. A progressive and agile way of working, where new ideas are valued ahead of convention.

We redefine banking. What about you?

There has never been a more interesting time to work at ING. We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!

We are looking forward to meeting you

Please send us your CV and motivation (max. 300 words) for this challenging position by 15-10-218

If you require more information, please contact Joyce Hulst (area lead) on +31 6 21272782 .

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: HBO/WO

Arbeidsvoorwaarden: Marktconform


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