Road Manager within KYC Digital Platform

ING

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: HBO/WO

Arbeidsvoorwaarden: Marktconform

Solliciteren

You will fulfil the position of Road Manager (RM) within the Delivery Tribe of the Global KYC Digital Service Platform. Within the Delivery Tribe we have four focus areas which together we call the Digital Service Platform:

  • Monitoring by which we aim to analyse ING’s customer transactions for suspicious activity world wide
  • Screening by which we check transactions for suspicious behaviour prior to executing them
  • Customer due diligence for natural persons where we screen and manage the risk profile of ING’s private individual customers
  • Customer due diligence for companies where we screen and manage the risk profile of ING’s business customers

As a RM you play a key role in aligning the focus with the Central Product Owners (CPOs) around the country view of delivery of our central KYC product & services.

You support the organization in realizing large and complex changes. You bring people together and work towards a shared vision or change target and end product. The RM organizes alignment and helps Squads , Tribe lead (s ) and the Executive Board to implement the change target. This specialization has a stronger emphasis on influencing rather than on control. As RM, you make it possible to realize complex changes through short-cycle implementations by organizing cooperation and coordination between Tribes , Squads and both internal and external co-makers and creating coherence. The RM is aimed at the general interest of ING and is a role model when it comes to execution of the Orange Code and the Agile process.

Moreover, you orchestrate the execution of the roadmaps of the Tribe. In doing so, you lead and create an integrated approach towards the countries in which we are delivering our CDD, Monitoring and Screening solutions.

You are the Single Point of Contact (SPOC) for countries under your remit with regard to the implementation of the KYC Global Digital Service Platform and its services. You are responsible for the roll-out of the Global KYC Digital Service in 1 domain (Wholesale Banking, Challengers & Growth or Market Leaders).

Overzicht Functieomschrijving

As a Road Manager (RM) you:

  • Support the development, implementation and communication of the Global KYC Digital Service Platform and its Roadmaps towards the countries and domains;
  • Ensure and foster team spirit within your team as well as across the international customers and other Tribe colleagues;
  • Are able to simplify our KYC delivery approach to the countries integrating monitoring screening and CDD into one clear approach. Next to this, you tell the story clearly to various international stakeholders;
  • Determine the direction of change, together with Business Executive and stakeholders;
  • Involve and align the Tribes, Squads and other co-makers necessary to organize and implement the change;
  • Add focus and accelerate business transformation;
  • Create and setup the Roadmap, manage dependencies, monitor the Roadmap;
  • Support senior management by enabling the successful start-up, execution and delivery of complex and strategic change;
  • Help create alignment between all involved parties on strategic themes;
  • Create and propagate a roll-out vision on a domain and country level which you complete with the domains and the countries to ensure alignment on all levels.

We are looking for:

An inspiring, energetic & approachable Road Manager (RM) , displaying the following behaviours:

  • A team player with can do mentality;
  • Result orientation: you are able to lead and support your team and in this way you support the organization in realizing strategic and complex change objectives;
  • Strong organizational sensitivity: because of your analytical skills and deep understanding of the underlying issues, opportunities and dynamics of the organization your are broadly accepted as a sparring partner and advisor;
  • Ability to make impact through inspiring and energetic leadership, just do-it, try-it and fix-it;
  • Analytical skills: you bring structure and quickly find the core problem;
  • Independence: You stick to your principles and you are accepted because of your independent and facilitating role while avoiding being ridged;
  • Goal oriented: you are committed to the vision, but flexible in the road to reach it;
  • Excellent communicator with a large internal and external network and clear focus on collaboration;
  • Extensive knowledge and experience in business and IT, among others in the field of architecture, program management, process management, channel development, knowledge of contemporary ICT and innovation;
  • Proven track record with international roll-out of central solutions into local organisations;
  • Experience with complex stakeholder environment.

Proven track record and technical skills:

  • Master or bachelor degree;
  • Minimal 5 - 10 years of working experience (depending on role specification and related seniority level);
  • A personality and the capabilities to optimally function within an Agile environment;
  • Natural analyst and voice of reason;
  • IT background on integrations, workflow and knowledge of ING architectural principles is a plus;
  • Strong analytical skills;
  • Experience/affinity with innovation KYC and IT;
  • Experience in guiding and realising change;
  • Strong communicative, networking and influencing skills;
  • Proven experience in large consultancy initiatives with high impact;
  • Fluent in English speaking and writing.

For more information please contact Elwin Schotanus (elwin.schotanus@ing.com)

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: HBO/WO

Arbeidsvoorwaarden: Marktconform

Solliciteren

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