Agile Expertise lead


Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: HBO/WO

Arbeidsvoorwaarden: Marktconform


Agile Coach Expertise Lead – CoE Process Engineering & & Coaching

Your work environment

At ING, we believe all sustainable progress is driven by people with the imagination and determination to improve their future and the futures of those around them. We empower people and organizations to realize their own vision for a better future. Our purpose therefore is: Empowering people to stay a step ahead in life and in business.

But that is not where we stop. Being innovative and being agile are key elements for our future success and we expect you to be a driving force in this development. To realize our future vision of a united ING that offers single empowering experience across the globe, we have to unite our way of working.

Therefore we are looking for an Agile Coach who can further shape the One Agile Way of Working and culture within ING Wholesale Banking, in a responsible, inspiring and consistent way.

Your role as Expertise Lead

You as an Agile Coach have a passion for communication, coaching and group dynamics, in which you further shape the One Agile Way of Working and culture across ING Wholesale Banking worldwide. You have great empathy, stimulate and motivate the people in a positive way. You build trust, dare to point out the bottlenecks and help the people to get the best out of themselves. You are convincing in your performance and creative in your solutions. With your effort and integrity you are a trusted advisor and conversation partner for Senior Management.

You as an Expertise Lead are responsible for the professionalization and Step Up Performance cycle (on both a personal and professional level) of a team of Agile Coaches.

You deliver, like the members of the expertise team, a substantive contribution in the field of Agile or Lean coaching.

You encourage the team to get the best out of themselves and you are responsible for developing, innovating and safeguarding knowledge in the field of expertise. You are also well informed about ING Wholesale Banking’s Strategy and Vision, in order to provide guidance and (global) context to the members of your team.

You carry out a culture that is supportive of the One Agile Way of Working and are the role model in your behaviour. You contribute to the development of the WoW and thereby set the standard for the expertise area coaching. You develop and apply metrics to measure and monitor the transition to One Agile Way of Working and the value this is bringing to the company.

Your key responsibilities

You build and develop High Performing Teams

  • You coach the Tribe/Super(circles)/Squads/CLT’s and their team members to work accordingly to the agreed agile values, principles and methodology.
  • You facilitate reviews, retrospectives, stand-up meetings, sprint- and planning sessions. You ensure that Agile events are held and are effective.
  • In addition, you coach the (senior) management on Agile Leadership and you stimulate a culture of continuous improvement throughout the organisation.
  • You ensure that team members take joint ownership for realizing value and that they commit to clear and common objectives and customer promises (purpose)
  • You have the ability to solve problems in a creative way and eliminate obstacles in a not obvious way
  • You are a strong communicator on different levels of skills and seniority

You have a very strong Agile Mindset

  • You have the passion to coach others and you are a true source of inspiration and motivation
  • You encourage team members to provide feedback by enhancing a safe atmosphere
  • You are a strong team player who enables and challenges the squad members to cherish collaboration and develop them individually
  • You take the environment into account and adjust your approach accordingly to the situation
  • You are self-steering, proactive, organised and have the ability to determine independently what needs to be done
  • You have an intrinsic positive mindset with a natural need to see solutions instead of problems
  • You have an attitude to continuously improve the way of working and you stimulate cross-border interaction and alignment between colleagues across Wholesale Banking
  • You stimulate the sharing of experience, “best- and worst practices”, knowledge and information with other Agile coaches, also across ING business lines & countries.
  • You are recognized as a sounding partner as a result of having created yourself impact in the business and strong content plus strategy knowledge

You have in-depth knowledge of and experience with Agile Methods

  • You master Scrum, Lean or Kanban
  • You have experience in training-, coaching- People Management and/or change roles
  • Expertise and certification in Agile methods and/or proven skills as Agile Coach is an advantage
  • You have experience with cross border teams, ideally teams who are partly located offshore
  • You have professional and intellectual skills at university level –at least you have a bachelor degree
  • You should have an excellent command English, both verbally and written, and preferable also of the local language of the respective ING Wholesale Banking location

We are looking for:

Someone with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems. You are a natural and passionate motivator who helps people to get the best out of themselves. Trust is an important basis.

As an Agile Coach Expertise Lead, you are the promoter of the new way of working and eager to install the new culture and push it forward in a consistent way across ING Wholesale Banking globally.

Skills required

Proven track record and technical skills:

  • Master degree.
  • Minimum of 7-10 years of industry or functional domain experience
  • A personality and the capabilities to optimally function within an Agile environment.
  • Experience in guiding and realising change.
  • Ability to coach and support business professionals and to develop their expertise.
  • Experience in multinational corporations and affinity with Wholesale Banking is a plus.
  • Excellent level of English.

What we offer

  • 36/40 hours
  • Job scale 12/13


Apply directly online, click on Apply for this job. For further inquiries, please contact Bregje Voncken . Please send your CV and motivation. We are looking forward to your application! For more information on vacancies please check

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: HBO/WO

Arbeidsvoorwaarden: Marktconform


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