STA Business Manager Symphony (3 till 12 months)

ING

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

Arbeidsvoorwaarden: Marktconform

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STA Business Manager Symphony (3 till 12 months)

Here at ING we are on our way to achieving ambitious plans and it's our people who will help us get there; who take it on, make it happen and are always a step ahead.

In line with this vision, we are looking for champions to deliver our strategy and redefine ING’s protection business making us the "go-to place for financial needs”.

The Vision

We believe in creating simple, personalised and transparent solutions that enable our customers to stay one step ahead in life and business. For protection this means stepping away from traditional insurance to predictive, personalised protection and services that match the life stage needs of our customers.

To digitally deliver this ING has entered into a Joint Venture with AXA. Together we will shape the market, building a scalable international platform that unifies multiple markets, creating one ecosystem of protection propositions and experiences across Life and Non-life products.

We aim to crack the market - insurance has traditionally a low trust level and only <0.1% of customers across Europe are served via digital bancassurance. So, are you a dynamic talent ready to deliver a greenfield business model with No.1 NPS service? If so, join our inspiring international agile team to create the future.

To inspire you for the road ahead – some of the challenges we face are:

  • Building a newly formed central Joint Venture that becomes one organization and delivers on the strategy to all international markets
  • Creating market disruption - through intuitive design that delivers PIRS (personal, instant, relative and seamless) processes for hyper customer centricity
  • Building an ecosystem of Living, Mobility, Wellness propositions and services that deliver forward looking protection, keeping ING customers one step ahead
  • Working agile – creating open workflows focused on impact and execution that drives customer satisfaction and commercial success
  • Translating our combined data into valuable business insights and international customer needs – to drive fast flow work models for central and BU’s to deliver on
  • Integrating into Business Units and on-boarding new ING entities
  • Aligning with HO’s whilst retaining a ‘greenfield’ approach to market

Your role in the team:

To lead day-to-day insight and planning – keeping the focus on the agreed strategic and commercial delivery. Working closely with the Tribe Leadership, you will have a lead role and key responsibility for tackling the challenges we face.

Your main responsibilities:

  • Advising and supporting the Tribe Leaders by developing strategic plans to ensure delivery and monitoring progress
  • Act as a sparring partner/linking pin towards various stakeholders, aligning the key strategy with all relevant departments: C&G Retail, Corporate Strategy, Brand, Finance, Operations, IT, Risk, Compliance, Legal.
  • Be the champion and owner of commercial model, liaising with all relevant parties on aligning global input for annual MTP process, working closely with Finance and local BU’s for an agreed view
  • Develop, deliver and improve business performance management metrics in line with the commercial, financial, operational and performance team members and monitor/report ongoing progress
  • Conduct ad hoc analysis on a diverse range of topics where required
  • Prepare key stakeholder documents/briefings for align business and group - MBB, Steerco, CEO Offsites, Retail Council. Liaise with all relevant departments: C&G Retail, Corporate Strategy, Brand, Finance, Operations, IT, Risk, Compliance, Legal.
  • Prepare the (management) team meetings, gathering agenda input, preparing minutes and setting up/ monitoring action plans on delivery
  • Coordinating various Symphony topics on the Program agenda and be the contact point for all MT (project) related matters
  • Support comms in aligning key group communications and announcements

Who are we looking for:

A Business Manager with strategic capability and entrepreneurial interest who believes in ‘agile ways of working’ and has a desire to be part of a greenfield team.

Proven track record and technical skills:

  • Requisite Education and Experience / Minimum Qualifications:
    • Masters degree, preferably in Business
    • Solid understanding of retail banking, as well as insurance business
    • 5-7 years work experience in an international setting
    • Knowledge of ING business lines, products and processes
    • Excellent written and verbal communications skills in English
  • You are excited by entrepreneurship, driving the change and exploring undefined/unstructured field
  • You hold excellent and demonstrable analytical and problem solving skills with strong attention to detail, making complicated views simple and with authority
  • You are proactive, resourceful and willing to go the extra mile; Demonstrated program ownership, innovative in thinking with consistent delivery on commitments
  • You are able to work independently and as a team member. You manage your own work load and can set your own/team priorities with a supporting/hands on and can do mentality
  • You have a great organizational skills and structured way of working
  • Your are a natural in networking skills holding a high cultural ease and sensitivity to working in a highly diverse environment
  • You demonstrate creativity and initiative, always acting in a result orientated way and are able to drive structured & practical solutions within the wider, international group

Your work environment

You will be working in the central team of the joint venture - Symphony. You will work in close connection with an international network of experts and senior leaders in the Challengers & Growth Markets, and with other global Lead roles at Headquarters from both ING as well as AXA.

What we offer?

A huge challenge and great fun. This position is a full time position. The length of the STA can differ case by case, ranging between 3 and 12 months. Beyond that, there may also be the possibility to move to a full time position with Symphony. The role is graded at job scale 11. The work location is Paris, with regular travel across all BU’s.

Interested?

You can apply for this position by submitting your English resume and letter of motivation to Suzanne Akten suzanne.akten@ing.com.

We look forward to welcoming you to the team

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

Arbeidsvoorwaarden: Marktconform

Solliciteren

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