Global Transformation Manager in (C&G) countries

ING

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

Arbeidsvoorwaarden: Marktconform

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ING is looking for...

a Global Transformation Manager in (C&G) countries

ING who?

ING, recently voted best global bank, is on an exciting journey to transform itself into a next generation digital bank, offering an integrated digital platform where customers can find solutions for all their finance-related needs.

What is Challengers & Growth?

ING’s C&G business line is one of three core markets, serving circa 25 million customers in 10+ countries outside the Benelux and representing approximately half of ING's assets and profits. Our countries range from Europe to Asia and Australia, covering Retail and Wholesale customers and SMEs.

Where does the role fit?

The role we are offerings is part of the recently created central C&G COO team. The C&G COO is located in Amsterdam and responsible for design and execution of INGs transformation strategy in all Challenger and Growth countries, and for coordinating all local COOs and combined 6000+ Operations staff in C&G countries. Our main focus is on continuously optimising operational performance and common capabilities to achieve true operational excellence globally, working with stakeholders from across ING.

What would you be responsible for?

The role of the Global Transformation Manager is to drive the design and execution of ING’s 1.4bn EUR / year transformation programme in C&G countries. Some key tasks include:

  • Provide tracking of programmes status and milestones to ensure delivery in line with business requirements and financial objectives
  • Continuously manage transformation governance and support resolution of cross-portfolio risks, issues and dependencies, in alignment with Global Transformation Office (GTO)
  • Proactively support country teams in maintaining and optimising country change portfolios and roadmaps
  • Arrange deep dives of global programmes within C&G to optimise programme design and delivery
  • Deliver or support the delivery of specific change projects, where centralised execution in C&G is beneficial
  • Support Change Investment Committee and actively contribute to strategic and financial decision making and planning at all levels
  • Support quarterly QBR process / handshakes between global programmes + countries for C&G
  • Systematically facilitate x-country collaboration and acceleration, and proactively engage with senior stakeholders across the business to identify opportunities for business improvements or risk reduction

What type of person are we looking for?

Our COO team is all about excellence: we are international, fast-paced, truly passionate about transformation and we love what we do. Oh yes, and we do wear jeans! We are looking for people to join us who can make change happen: with strong strategic and conceptual thinking and exceptional analytical skills, outstanding leadership and stakeholder management skills (to engage and influence at all levels), and an ability to deliver high quality outcomes under pressure. In addition, we need people who are highly motivated, with a great sense of humour, and who are able to work in highly complex and international environments.

What expertise do we need?

We are looking for strategic “transformers” who have a knack for delivering business change in complex international environments:

  • 3-5 years in a project/programme and change management role – excellent track record in planning, executing, controlling projects in a global context with experience in managing matrix/virtual teams
  • Experienced in waterfall and agile project methodologies and certified in programme and project management
  • Experienced in design and implementation of benefit management frameworks
  • Experience in Financial Services a plus
  • MBA preferred / Consulting experience required. Very strong Excel and Powerpoint skills
  • Excellent written & spoken English essential. Multiple languages preferred

What’s in it for you?

ING is one of the most innovative and exciting banks in the world and there are lots of opportunities to learn and grow. Moreover, working in the C&G COO team will give you a unique vantage point to understand how ING works globally and locally – and to have a true impact on its transformation journey!

Interested?

Please click on Apply and upload your CV & Motivation letter.

For inquiries please contact elwin.schotanus@ing.com

We are looking forward to your application!

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

Arbeidsvoorwaarden: Marktconform

Solliciteren

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