Client & Marketing Intelligence Manager | ING

ING

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

Arbeidsvoorwaarden: Marktconform

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The Global Wholesale Marketing department adds value by identifying growth opportunities based on market and client insights and building the brand and its offering consistently in all its dimensions through all channels.The Marketing organisation is arranged in a matrix structure with chapters and squads, embracing an agile way of working.Chapters are arranged based on four expertise areas; Marketing & Client Intelligence, Marketing Strategy & Marketing Communications, Digital Marketing & Client Experience and Relationship Marketing. The squads are multidisciplinary teams responsible for specific projects.Global Client Intelligence ChapterThe Global CI team represents a step change in the Intelligence expertise. From a traditional support function, the CI chapter is now empowered to lead, to provoke, to enable transformational change within ING.We are change agents and strategic partners who connect and translate client data into business insight. We act for impact.As such, we are now in a transformation journey that will allow global CI to offer strategic direction to the business, unlock growth strategies and drive data-driven marketing activities.Job DescriptionWe are looking for an experienced Client & Marketing Intelligence Manager who can work across our Intelligence activities.Client Intelligence activities are split in 3 pillars:Design and implement a Business intelligence program with internal and external data sourcesFurther explore opportunities and insights in Segmenting and Profiling our ClientDesign and Implement a centralized VOC Intelligence ProgramWe are looking for someone who can help us with our digital analytics across pillars but also someone with a clear vision and drive to set up the VOC program.Analysis, reporting & adviceProvides regular analysis and advice at board levelKnowledge managementCoordinates the automation and integration of internal and external data sources into Client & Marketing Intelligence dashboardsKeeps track of (internal and external) developments in the area of Client & Marketing Data management, shares knowledge within ING and translates it into new work methods.Project managementDelivers Roll-Out PlansContributes to and manages projects and coordinates external and internal partnersTakes care of functional management and development of (system) processes and applications.Compiles test plans for applications and/or reporting systems across the entire information management set-up.Skills requiredBachelor or Master degree in a relevant beta study (e.g. market research, econometrics, business analytics/informatics)Experience as a Client / Business Intelligence ManagerExperienced in initiating, planning, managing and landing projects You've worked in multidisciplinary (international) projects (agile way of working). ‘Can do’ mentalityTeam player and a good listener and advisor to (senior) managementExcellent in English, spoken and writtenInterested?For further inquiries, please contact Mario Coelho at mario.coelho@ing.nl Please send your CV and motivation..

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: WO

Arbeidsvoorwaarden: Marktconform

Solliciteren

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