Client Services Specialist

ING

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: HBO/WO

Arbeidsvoorwaarden: Marktconform

Solliciteren

Functieomschrijving

  • Excited to grow your career?

    In ING we value our talented employees and strive to help our employees before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

    Our people make all the difference to our success!

    Bank Mendes Gans is looking for a......

    Client Services Specialist

    Organisation

    Bank Mendes Gans (BMG) is known world-wide as a niche bank for liquidity and information management services, providing integrated customized solutions for corporate companies around the globe. BMG has developed and perfected a full and integrated range of liquidity and information management services required by its corporate clients whom it serves with a high level of professionalism and personal service. BMG is part of the ING Wholesale Banking Clients Coverage.

    Job description

    As Client Services Specialist at BMG you are part of one of our Client Services teams (so-called Mid Office) and first contact of international clients regarding all operational matters. You are a team player and not afraid to pick up the phone and call our clients about product related settings, transactions and other day-to-day business. You provide excellent client support for sensitive international payments with complex routing, interest calculation explanation and are responsible for processing and verification of incoming (FX) payments. You assess the execution of payments in accordance with customer limits and overall cash pool balances. Together with colleagues you are responsible for implementation and static data maintenance of our Netting and Cash Pool product. You enter and maintain all customer data in BMG systems e.g., new accounts, companies, contacts and banks. You preform contract verification, system set up and customer identification. You are responsible for full Netting cycles and offer operational support for all netting related questions. Summarizing the above: as Client Services Specialist you will have a dynamic job at the front of our organisation in which you will work in close relation with our clients, your direct team members and colleagues from various BMG departments.

    Company Culture

    • A challenging environment with a team of dedicated co-workers
    • A customer centric and result driven attitude
    • A growing organization that values initiative and entrepreneurship
    • Hands-on mentality and no-nonsense attitude

    Essential skills and knowledge

    • Proven knowledge of BMG’s products and processes
    • Minimal Bachelor degree
    • Driven, self-motivated and a team player
    • Fluent in written and spoken Dutch and English

    What we offer

    • Fulltime job (36 hours per week)
    • International working environment
    • Dependent on experience job grade 7 or 8 is applicable

    Would you like to know more or apply?

    Do you recognize yourself in this profile? Apply now and become member of our Operations at BMG. For more information regarding this vacancy, please contact Monica Sancho Alvarez, 020523 5867 Monica.Sancho.Alvarez@mendesgans.nl

Vacature informatie

Organisatie: ING

Locatie: Amsterdam

Opleidingsniveau: HBO/WO

Arbeidsvoorwaarden: Marktconform

Solliciteren

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